This bag is AWESOME!!! I've been using it for at least two years. I love it because it converts into three different bags -- the backpack, arm tote, and messenger / cross body. I personally mostly use it as a backpack or tote. It fits perfectly, has compartments for everything, and most of all, it's stylish. I use it for travel a lot. It fit perfectly under the seat in front of me on a plane. I also love that there's enough room to even put a pair of sneakers. It's the BEST bag for women if you ask me! No they didn't pay me to say this, I just totally love this bag and am a HUGE fan!