Manish ShahiStartup Freak

Which is the best and free alternative to intercom.io?

Hi! I am looking for the best alternative to Intercom.io. Please help me.
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30 recommended
  1. 60
    Drift 2.0

    A scalable way to talk to your customers

    Kunal Bhatia47Co-founder & Design Lead @SlidesUp · Written
    I'm currently using the free tier from Drift and it's great. To get started you can get plenty of value from the free version when you customize the implementation. If things pick up, their next tier starts at $50 a month.
    CommentsShare
    Cordell YeeUI/UX, Product designer // @mappifyco · Written
    Drift has excellent features for the free tier, which are completely valuable at the price. Live chat and email + slack integrations cover most needs.
    CommentsShare
    Tamas RatkaiCEO at FleetYou | HOM at EU-Solar · Written
    Drift is really awesome and easy to use.
    CommentsShare
  2. I have heard good things about Crisp
    CommentsShare
    Saurabh ChauhanCo-Founder at BlogBing · Written
    Already using Crisp with best experience. Simplest UI with all features you need under single roof.
    CommentsShare
    Rishabh SinhaFounder & CEO at TecHacks. · Written
    It's one of the best alternative to intercom.io
    CommentsShare
  3. 28
    Freshchat

    Modern messaging for sales, marketing & support

    Arun Sathiya4Marketing, Freshworks · Written
    Freshchat is totally what you are looking for. Great pricing and incredibly powerful. It's the newest from Freshworks Inc. and packs everything for businesses of all kinds. It's free to get started with and packs as much as 10 active agents.
    Comments (1)Share
    Arjun PaliathFreshchat @Freshworks · Written
    A moden way to engage with visitors and generate leads. Also enables the self support aspect with built in FAQs.
    CommentsShare
    I recently got set up with Freshchat after Drift just showed itself to be too buggy, and I found Intercom was just too pricey for me. I wanted the Live Messaging feature, cross platform support, and the ability to track users on my site. Freshchat does all of that on the free plan. Next up I'll look into their ability to send email news, trigger messages based on user behaviour and the likes.
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  4. 31
    Retainly

    Convert leads & retain customers with marketing automation

    anand mohan palProduct Designer, · Written
    In addition to every thing else, Retainly also has tools to accelerate your lead generation and website conversion.
    Comments (1)Share
    Yes, I recommend chatterbox as a replacement of Intercom. we have connected Slack with Chatterbox to communicate with our website visitors and now we are able to attend each and every chat right from slack. chatterbox bot probe the contact information of the chat visitors and save those leads into a segment of Retainly where we can continue engaging them with Auto responders and Drip campaigns.. :-) and it is Free to start.
    CommentsShare
    Yes, chatterbox is the best replacement for Intercom. Chatterbox works with our internal communication app Slack and no need to login in another portal to communicate and it is Free for 2000 contacts and unlimited conversations-which is huge.. :-) and the leads stores in a segment within Retainly to continue engaging them for conversions. :-)
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  5. Kesava Mandiga13Curious cat. Writer. Explorer. · Written
    Tawk.to is an easy to setup, easy to use, no frills live chat app for websites. And it's free.
    Comments (4)Share
    Eugene de BeerCTO, LinkdPro.com, Octopusgroup.co.za · Written
    Been using Tawk for a while now, good alternative to Intercom.
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    AngieFounder of YourApparel · Written
    I'm using Tawk too, as mentioned before it's easy to setup and it works great!
    CommentsShare
  6. 11
    Chaport

    A beautiful, simple live chat for websites.✨

    Alex Shvalev8CEO & Co-founder, Chaport Live Chat · Written
    Alex Shvalev made this product
    Chaport is cheaper and simpler alternative to Intercom. It has free forever plan for 5 agents with unlimited chat history and beautiful desktop apps for Mac & Windows.
    CommentsShare
    Very good product I use my websites and recommend it to all my clients.
    CommentsShare
    Tested it in a company I used to work for. At that time we were using JivoSite, but Chaport turned out to be more applicable for our needs.
    CommentsShare
  7. 12
    Skype Web Control

    Embed Skype chat onto any website with only 2 lines of code

    Rene BrandelProgram Manager, Microsoft Skype · Written
    Rene Brandel made this product
    It's free and has video calling support now. This is the best way to talk to your customers face-to-face as well.
    CommentsShare
    Liked it!
    CommentsShare
  8. 7
    UserEngage

    Affordable marketing automation with 5 minute setup

    Ayush Mittal25bro @boombro, Founder RefR ✌ · Written
    Nothing beats Intercom except them being pricey so I chose UserEngage for live chat, in-app user behaviour, drag & drop modules to set triggers, conditions and actions. It is working pretty well for me. They have brilliant support and tutorials plus its integration with Zapier is handy to send data to different CRMs and other services. Tip - I chose the lowest paid plan and every month before the billing date, we delete the unknown data to stay within the limit of our plan.
    CommentsShare
    Leszek made this product
    Absolutely agree Drag and drop automation lets our customers chose exactly who and when receives an email, chat message or a pop-up form. As to the price - it's around 3/4 of Intercom so it's a fair deal for a better product.
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  9. Jivo is MUCH better than Intercom for sure... No doubts about that
    CommentsShare
    Luciano LarrossaExpert on FacebookAds · Written
    The best. Simple and easy to use!
    CommentsShare
    Ilya Azovtsev3Help sales team close more in less time · Written
    I know this one, Intercom is better but anyway Jivo is ok
    Comments (1)Share
  10. Søren Bramer SchmidtSoftware Engineer, Eat Better · Written
    Like Intercom, but FREE!!!
    CommentsShare
  11. 5
    Zopim

    Live chat, lets you talk to visitors on your website

    Not as polished as intercom I think, but hey it has free tier
    Comments (1)Share
  12. Simple tool for chatting with customers. Powerful chat platform with AI capabilities.
    CommentsShare
  13. 4
    GoSquared Live Chat

    Beautiful, simple, and free live chat for your website

    Leo BassamFounder, CEO at Plutio.com · Written
    I've been using GoSquared since they've launched and it has been absolutely GREAT! What truly attracted me to it is that they are not just building another live-chat... they're building an all-in-one solution for you to communicate, track and visualise your customers. I personally love it, and I would recommend it to anyone!
    Comments (1)Share
  14. 4
    Smallchat

    Slack integration for chatting with visitors to your website

    Matthias EsterlWeb/Interactive Developer, ANIMAL · Written
    We chose smallchat, because it feeds the discussion directly into a slack channel (no seperate interface, etc). Works like a charm!
    CommentsShare
  15. 3
    Rocket.Chat

    Your own open source Slack-like chat

    Cheryl SabaritaProduct Manager, Joobi · Written
    Free and opensource slack like and live chat that you can embed in your website.
    CommentsShare
  16. 3
    Messenger Customer Chat

    Facebook's newest product for online businesses 🗣️

    Because it's part of FB ecosystem
    CommentsShare
  17. 3
    Crisp

    Live chat and live support for your product

    Tweegenic1Noble Investor · Written
    Crisp covers all your customer communications from livechat, email, Facebook Messenger (and even SMS!) and allows you to reply from a simple inbox made for teams.
    CommentsShare
  18. Enterprising Josh made this product
    Best free full featured Intercom alternative is Bitrix24, with a caveat - you can use it inside apps like you can Intercom. Here's a comparison chart to help you decide if that's what you need or not - https://www.bitrix24.com/alterna...
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  19. 2
    Olark

    Live chat for customer support and sales.

    Ana SantosEntrepreneur passionate about travel · Written
    It's free and gets the job done. Easy to use and allows some basic customization. Never tried intercom so can't make a fair comparison.
    CommentsShare
  20. 2
    Kayako

    Unified customer service platform

    A_SkySearch & find the best · Written
    This one seems pretty well thought as you don't pay more when you have more leads or users engaged in discussions, etc.
    CommentsShare