What is the best chat support system for a native iOS app?

Question

I want to implement a chat into my application, in order to provide immediate customer support. Feature to create tickets is also highly appreciated. What should I choose / look into?

Kesava Mandiga · Accepted Answer

Made by the folks at Freshdesk, Hotline is a real-time in-app customer engagement service for mobile. It offers integrations with major support desk CRMs too.

Tim Knowles · Answer

I've had nothing short of excellent experiences as a user of apps that have Intercom messaging support built in

Denis Moskalets · Answer

Check this guys. iOS / Android / Web SDKs are included.
But they focused on chat support automatisation — chat bots, suggests for operators.

Kesava Mandiga · Answer

A popular CRM tool, Zendesk also offers SDKs to bake in-app chat support into any iOS and Android app. More details for you here... https://developer.zendesk.com/embeddables/docs/ios-chat-sdk/introduction