Best all in one solution for marketing automation and customer support?

We are looking for a service that allow us to: - Manage support requests - Manage a knowledge base - Offers a live chat service integrated - Offers an easy solution to manage a scenario like this: sign up for receiving a freebie - get a download link… See more
Piero BorgoCCO & Co-Founder, Leevia · Asked

2 recommended

2
Intercom

Communicate personally with every single customer.

Kate42Community @ Product Hunt · Written
Intercom is AMAZING and has a wealth of products that should be able to help you accomplish all of your support and marketing tasks. I love their customer chat feature— it's arguably the best on the market. You can also control email and chat blasts from Intercom to follow up with customer support or marketing, which is super helpful. There are so many ways to filter users that help you customize / find the user you're looking for so you can send targeted messages to the specific people.
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Mike Coutermarsh48Code @ Product Hunt · Written
+1 on intercom. They even cover the knowledge base usecase now with Intercom Educate. We are using it for PH here: https://help.producthunt.com/
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1
Driftt

Customer communication app for product marketers

Similar offerings to Intercom, I'd look into both of them and see which fits your needs better.
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