Ryzal Yusoff π¬π§π²πΎFounder of Reader Mode
What is your favourite knowledge base app?
Which online tools you guys use to make knowledge base or FAQs for your products?
26 recommended
- Sumiko NodaWeb designer Β· WrittenIf you are looking for an internal private knowledge base for your team, it's a great option! Super easy to edit and navigate.
- Ureeda AsimContent Creator | Content Marketer Β· WrittenI have used this product for about 4 months. Zendesk is incredibly useful and easy to use. We integrated it with intercom. It greatly helped our users to get the answers to their questions on spot, in case our support representatives were unavailable. Definitely go for it!Ryzal Yusoff π¬π§π²πΎFounder of Reader Mode Β· WrittenHaven't use this, but it seems that this is a very popular choice as well
- Checkout Zuzu, It helps you manage and deliver knowledge to your team using chrome extension and hangouts chatbot. They have open APIs so the knowledge can be also embedded into your own website with ease.
- Valerie FenskeGrowth Marketing @ dashly.io Β· WrittenValerie Fenske made this product- up to 30 free articles on a free plan - unlimited categories - SEO indexing of your articles - web and mobile optimized - can be branded - can be connected to Google Analytics (measure the effectiveness) - sharing articles via live chat - sharing articles via mobile app
- 8ProProfs Knowledge BaseAmit YadavSaaS Product | Growth | Marketing Β· WrittenProProfs Knowledge Base software - one of the easiest tools to operate. Whether itβs an online knowledge base, documentation, FAQs, or help sites, you can create anything you want with this tool. It works great both for internal teams and external customers.
- Laure Albouymarketing @ bonsai Β· WrittenLaure Albouy made this productAn easy way to share knowledge with your team :)
- Ryzal Yusoff π¬π§π²πΎFounder of Reader Mode Β· WrittenIntercom is great and intelligent tool, but I think the price is a bit too steep, especially for indiemakers
- Its extremely powerful and useful :)Vlad ArbatovHead of international Geo @ Yandex Β· WrittenThis is good for an internal knowledge base and for much more other things :)
- Chinmayee MishraCommunity Specialist @ Zoho Β· WrittenZoho Desk would be a good option too, here's why: Help Center β A multi-brand help center that helps your customers find answers without having to wait for them from the support team. You can customize it to your liking and host: - A knowledgable base thatβs searchable so your customers can get instant help. - An online community where your customers can engage in discussion with your team and with each other. ASAP for Zoho Desk is also a great option to bring your knowledge center to your customers. You can easily embed your entire help desk in your app, so your customers never have to run around looking for answers. They can browse your knowledge base, engage with your community, chat with your conversational assistant (Ask Zia), or raise a ticket, right from within your app.
- 2Agile CRMPrajakt KaranjkarContent Marketer Β· WrittenI would recommend using Agile CRM's Knowledge Base app. I found the content rating feature of the product quite useful. This excellent option helps your customers to rate the content that they are reading. It helps provide an interactive user experience while educating your customers about the product or service. But that's not all. This knowledge base app offers other important features such as keyword search, using custom domains, increasing support quality etc. Try Agile CRM which is completely free for 10 users.
- Ryan GilbertHead of Content @ Loops Β· WrittenRyan Gilbert made this productA no-frills way to get a FAQ page set up in minutes. 100% free.
- Ryzal Yusoff π¬π§π²πΎFounder of Reader Mode Β· WrittenSimple and minimal design, but yet customizable if upgrade to a PRO plan
- Kemal AhmedCEO, (coming soon!) Β· WrittenReally good as internal knowledge base because it integrates with slack directly and uses smart tech to crawl things like Google drive
- Shawn Dot ScottSoftware Engineer, sports lover, Dad Β· WrittenEasy to get up and running fast at minimal cost.
- Camp OliviaLoving cool things in this world! Β· WrittenI'm a fan of mind mapping and love to explore new tools in this field. Recently, I found Edraw MindMaster has introduced a built-in online mind mapping community, which includes many free editable mind maps in a wide range of subjects (business, technology and more).
- 1Unit ConverterIts_peter_dayalIts peter dayal here, Love to meet you. Β· Writtenthis is excellent site. i love it and useful application.
- 1KISSRavi PaliwalFounder & CEO @workspace91 Β· WrittenRavi Paliwal made this productYou can use Kiss for Knowledgebase and also for few other work, it's easy as mac notes. And Super powerful search option make it more useful app.
- Himakara PierisFounder, hydra.ai Β· WrittenSuper easy to use and everyone is already familiar with it. You can quickly switch back and forth between your private team instance and the public site.