Greg Moore
Greg Moorehttp://thegregmoore.com

What tools do you use to collect, organize, and visualize product feedback?

Organizing product feedback from users, sales, marketing, and CS leads to having notes in a million different places. I'm curious if there's a tool that helps collect everything in one place, makes it easy to organize, and visual represents what you've collected.
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13 recommended
  1. 27
    productboard 2.0

    The product management tool for makers who care.

    Brieuc Sebillotte
    Brieuc SebillotteThe power of notes is yet to come! Β· Written
    We've been using Productboard for a year now at Slite. It makes it easy to collect feedback through our support tool (intercom), our Slack user community and through the chrome extension of the team. Then the product team can easily retrieve all the feedback and organize them!
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  2. 18
    Emojics

    Feedback emoji and reactions tool

    Maybe the fastest way to collect feedback in an easy and fun way
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  3. 16
    productboard 3.0

    Product management system for large & scaling organizations

    Winston
    Winston19Make excellent products w/ @productboard Β· Written
    Winston made this product
    This is exactly what productboard is designed to help you do! Consolidate ideas, requests, and feedback from Zendesk, Intercom, Slack, email, and hundreds of other tools via Zapier. You can also import CSVs full of research/feedback or submit it using a chrome extension. Highlight interesting insights and link them to related feature ideas. Use that to prioritize what to build next and then share your roadmap. Good for organizations large and small alike!
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  4. 14
    Quip 3.0

    Work with people, not files. Now with spreadsheets.

    Mike Coutermarsh
    Mike Coutermarsh76Code @ GitHub Β· Written
    We've been using Quip to organize and prioritize feedback. We'll have a meeting, share data from various sources. Then put the things that stick out in a Quip doc & prioritize it. Works well for us because we're a remote team and everyone can make edits at the same time.
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  5. 14
    NomNom

    The place where better product decisions happen

    Sofia Quintero
    Sofia QuinteroFounder and CEO EnjoyHQ Β· Written
    Sofia Quintero made this product
    NomNom in a Customer feedback management for product teams - When your team wants to centralize all customer feedback, discover customer problems, do research for a new feature, collect evidence for your next sprint planning, share user research findings and more, NomNom has your back πŸ‘
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  6. 15
    Flawless Feedback

    Leave feedback on iOS apps in a moment πŸ“£

    Lisa Dziuba
    Lisa Dziuba6FlawlessApp.io Founder Β· Written
    Lisa Dziuba made this product
    hey πŸ– I'm the maker of this tool. Flawless Feedback allows to easily live feedback on iOS app and share\organize it within all the tools mentioned here πŸ™ƒ I will be happy if the Product Hunt community will give it a try.
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  7. 4
    Canny

    The easiest way to collect & manage feedback

    Boris Mann
    Boris MannOpen sourcerer Β· Written
    Great way to publicly engage an audience of users and have them make suggestions and react to your planned features. I initially thought it was expensive, but it’s actually one of the least expensive options.
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  8. 1
    HotJar Insights

    See how visitors are really using your website.

    Natu Myers (I help startups get funded)
    Natu Myers (I help startups get funded)I help blockchain startups get funded Β· Written
    The defacto product to help me get in the heads of my users
    CommentsShare
  9. 1
    Feedier

    The end of long and boring surveys - collect real feedback πŸ†

    Baptiste
    BaptisteCo-Founder of Feedier -- πŸ‡«πŸ‡· Entrepreneur Β· Written
    Baptiste made this product
    Because it's an amazing product :)
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  10. 1
    SatisMeter

    Collect user feedback from web apps. Simple and customizable

    Satismeter + Slack works great, everyone can get real-time feedback on the product. The next step is to select those users, who provided 8-10 rates, and reach out to them for feedback on G2Crowd or Capterra. Works great for us. Btw, we use our tool (Reply.io) for outreach automation
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  11. 1
    Landbot - Lead Chatbot

    Website based Chatbot builder => get more Lead

    Best tool ever for capturing product feedback
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  12. El LΓ©on
    El LΓ©onStudent and co-creator of @litechimp Β· Written
    Best tool for feedback, cheap and minimalist. Ideal for a young startup :)
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  13. 1
    Airtable

    Realtime spreadsheet-database hybrid

    Jacob Trazire
    Jacob TrazireCOO at Necord Β· Written
    A bit harder to start up but it's literally a one-size-fits-all product. Harder to set up, but forms and everything work as well. I'm not sure about visual representations but I wouldn't be surprised if they had it.
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