Greg Moorehttp://thegregmoore.com

What tools do you use to collect, organize, and visualize product feedback?

Organizing product feedback from users, sales, marketing, and CS leads to having notes in a million different places. I'm curious if there's a tool that helps collect everything in one place, makes it easy to organize, and visual represents what you've collected.
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23 recommended
  1. 36
    Taskade 2.0

    Team tasks, notes, and chat, in one unified workspace. 🧠✍️✅

    John XieSimplicity is the key to brilliance. · Written
    John Xie made this product
    Taskade is a real-time organization and collaboration tool for distributed teams. We designed and built Taskade to be simple, flexible, and fun to use. It is very light-weight and just works, we use it internally to collect, organize, and visualize our user feedback and more such as with our public roadmap https://www.taskade.com/v/B1Q8lM...
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  2. 33
    productboard 2.0

    The product management system for makers who care

    We've been using Productboard for a year now at Slite. It makes it easy to collect feedback through our support tool (intercom), our Slack user community and through the chrome extension of the team. Then the product team can easily retrieve all the feedback and organize them!
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    Valerie FenskeGrowth Marketing @ dashly.io · Written
    Our team adopted this product a year back, and the life of the product team became more structured and easier
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  3. 17
    productboard 3.0

    Product management system for large & scaling organizations

    WinstonMake excellent products w/ @productboard · Written
    Winston made this product
    This is exactly what productboard is designed to help you do! Consolidate ideas, requests, and feedback from Zendesk, Intercom, Slack, email, and hundreds of other tools via Zapier. You can also import CSVs full of research/feedback or submit it using a chrome extension. Highlight interesting insights and link them to related feature ideas. Use that to prioritize what to build next and then share your roadmap. Good for organizations large and small alike!
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  4. 19
    Emojics

    Feedback emoji and reactions tool

    Maybe the fastest way to collect feedback in an easy and fun way
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  5. 15
    Quip 3.0

    Work with people, not files. Now with spreadsheets.

    Mike CoutermarshEngineer @ PlanetScale · Written
    We've been using Quip to organize and prioritize feedback. We'll have a meeting, share data from various sources. Then put the things that stick out in a Quip doc & prioritize it. Works well for us because we're a remote team and everyone can make edits at the same time.
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  6. 14
    NomNom

    The place where better product decisions happen

    Sofia QuinteroFounder and CEO EnjoyHQ · Written
    Sofia Quintero made this product
    NomNom in a Customer feedback management for product teams - When your team wants to centralize all customer feedback, discover customer problems, do research for a new feature, collect evidence for your next sprint planning, share user research findings and more, NomNom has your back 👍
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  7. 15
    Flawless Feedback

    Leave feedback on iOS apps in a moment 📣

    Lisa DziubaMaker & PMM. Built & Sold my startup 🦄 · Written
    Lisa Dziuba made this product
    hey 🖐 I'm the maker of this tool. Flawless Feedback allows to easily live feedback on iOS app and share\organize it within all the tools mentioned here 🙃 I will be happy if the Product Hunt community will give it a try.
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  8. 8
    SmartLook

    Analyze user behavior in ways never possible before.

    Fabian MaumeFounder of Tetriz.io · Written
    Smartlook won't help you organised user feedback, but it can bring you valuable qualitative insight to help organising your data. Checking user recording and heatmap is a good way to understand how people use your product.
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  9. 6
    FeedBear

    The best user feedback tool for startups

    Fabian MaumeFounder of Tetriz.io · Written
    Nice way to create a product roadmap and let the customer filter the feature requests
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  10. 5
    SatisMeter

    Collect user feedback from web apps. Simple and customizable

    Satismeter + Slack works great, everyone can get real-time feedback on the product. The next step is to select those users, who provided 8-10 rates, and reach out to them for feedback on G2Crowd or Capterra. Works great for us. Btw, we use our tool (Reply.io) for outreach automation
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  11. 4
    Canny

    The easiest way to collect & manage feedback

    Boris MannOpen sourcerer · Written
    Great way to publicly engage an audience of users and have them make suggestions and react to your planned features. I initially thought it was expensive, but it’s actually one of the least expensive options.
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  12. 3
    Airtable

    Realtime spreadsheet-database hybrid

    A bit harder to start up but it's literally a one-size-fits-all product. Harder to set up, but forms and everything work as well. I'm not sure about visual representations but I wouldn't be surprised if they had it.
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  13. 3
    Qualaroo

    Simplify user research. Design products people love.

    Qualaroo has versatile features in a single tool that allows you to collect, organize as well as visualize feedback. The proprietary Nudges™ collects in-context product feedback at the moment. Various integrations with multiple popular platforms let you organize and export feedback data in the exact form you prefer. And to top it all, the Sentiment Analysis feature powered by IBM Watson Artificial Intelligence visualizes feedback in an intuitive way and presents data in delightful word clouds.
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    Hey Greg, I'd definitely recommend you to give Qualaroo a try. Using which you can solicit customer feedback while your users are engaged in your product. It allows you to gather really specific types of feedback about your product and ask pointed questions for clear, actionable data. This makes the data you obtain more valuable because it’s given in real-time. You can segment users based on pricing tiers, how long they’ve been a customer, trial or not, and more. Qualaroo's intelligent question branching lets you drill down on your customers' needs. Find out what kept a user from completing a purchase, what users are actually looking for on a high bounce-rate page, and more. Powered by IBM WATSON, sentiment analysis helps you turn free-form text into organized data. Track mood metrics and keywords across all customer responses. Advanced reporting helps identify quick answers and take deep dives into your data for unparalleled user feedback insights. :) What's more, Qualaroo offers a 15 day free trial and a zero cost version as well.
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  14. 4
    Joinly

    Build community and get user feedback

    Tomasz KrajewskiCEO at Thomas Kraits · Written
    Tomasz Krajewski made this product
    Joinly is perfect not only to collect and organize product feedback but also to build and grow the startup community around your products.
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  15. 2
    Chatbot by Landbot

    No-code website based Chatbot Builder

    Sahil AggarwalCo-founder @ Rattle · Written
    Best tool ever for capturing product feedback
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  16. 1
    HotJar Insights

    See how visitors are really using your website.

    The defacto product to help me get in the heads of my users
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  17. 1
    Feedier - Feedback management platform

    Understand and improve your end-users’ experience.

    BaptisteCo-Founder of Feedier -- 🇫🇷 Entrepreneur · Written
    Baptiste made this product
    Because it's an amazing product :)
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  18. El LéonStudent and co-creator of @litechimp · Written
    Best tool for feedback, cheap and minimalist. Ideal for a young startup :)
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  19. 1
    Loop

    The Visual Customer Feedback Tool​

    Cody made this product
    Loop leverages a powerful screenshot plugin that integrates directly into your website, as well as an embeddable forum, to help you collect product feedback and catch bugs.
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  20. 2
    GroHawk

    Customer engagement platform

    Customer Feedback is very important for every business, it helps you serve better and makes you identify who's your promoters and Detractors
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    eva Georgedigital marketer · Written
    Grohawk listens to all of your customers at once should be every bit as easy as listening to one. With GroHawk’s automated feedback tool, you can reach all of your customers just at the click of a button.
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