Omer MoladCo-founder and CEO @ Vervoe

What is the best tool to manage a help and FAQ section of a website?

Ideally something that keeps learning and has predictive capability.
7 recommended
  1. 3

    Everything you need to deliver exceptional customer support.

    Manish SharmaGrowth Hacker | SEO Expert · Written
    This is best tool for customer support. Where you can manage help and FAQ easily.
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  2. Ayush MittalHead Of Digital Communications · Written
    We tried help race earlier to manage support and FAQ for our app. We later moved on to Webengage for support/feedback and our own static FAQ accordions.
    Vitaliy VerbenkoRegular Canadian guy · Written
    Vitaliy Verbenko made this product
    Helprace offers a dynamic FAQ system that allows your users to build a FAQ site organically. The way it works is that the most engaging and upvoted topics will rise to the top, increasing the visibility of each topic. Of course, you can customize everything (including default sorting) to your liking.
  3. 2

    Software for better customer service.

    Willie MorrisFormerly Amazon, Boeing, and Faithbox · Written
    Zendesk has a built in FAQ - plus it makes it easy for customer support to access and reference it.
  4. 2

    Communicate personally with every single customer.

    These guys just introduced a Help Center, we've been loving its far
  5. 1

    Simple, beautiful customer support.

    Joe GeronimoFounder, Panther · Written
    Ticksy makes FAQ's, KnowledgeBase and ticket support easy and affordable
  6. 1

    Create your bot by simply talking to it!

    Abhi Godara made this product
    You should try a chat bot. It's super easy to set up and embed on your site. Also totally free!
  7. Faasthelp is an easy and simple customer support software which has Knowledgebase where you can add any number of questions in the required category and you can change them to public and private mode as well and it is very easy and takes less than a minute to integrate into your business without disturbing any other functions. FAQ will appear on all the screens of your business page.You or your customers need not go away from the page to get access to the self-help.Being on the same page you can do all the activities.