Sebastien Barrau
Sebastien BarrauCo-founder, htmlsig and passpass

What is a good SaaS product for creating/managing documentation for your app or product?

I did some research here on Product Hunt but most of the nice ones are more for API documentation and kinda expensive.
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3 recommended
  1. Sriram Hariharan
    Sriram HariharanManager - Marketing at Kovai Limited · Written
    Today's knowledgebase/documentation for SaaS products is done using the same help desk software such as ZenDesk, FreshDesk, HelpScout, Desk.com etc. These products are great when it comes to ticketing/help desk capabilities but their self-service documentation comes with a lot of gaps. After facing challenges ourselves with these products for our product documentation, we decided to build Document360 focused specially towards SaaS product documentation. We wanted to focus mainly on SaaS products & Software projects. If you are interested, please sign up for the early beta access here: https://document360.io/. We are going for BETA mid April.
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  2. 1
    Zendesk

    Software for better customer service.

    Look in the customer service category of products. Zendesk, for example, has a complete Knowledge Base system as part of their Customer Support Suite of tools.
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  3. Vitaliy Verbenko
    Vitaliy VerbenkoRegular Canadian guy · Written
    Vitaliy Verbenko made this product
    Take a look at Helprace.. It's a help desk, knowledge base and community, all in one simple software. Of course, you can disable components you don't need and it's fully customizable.
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