Robin MalleinHead of Digital at Exapro & Kitmondo

What app do you use for app documentation/knowledge base?

I need a simple app to create a knowledge base for our employees to use our internal CRM
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20 recommended
  1. 96
    Notion 2.0

    The all-in-one workspace - notes, tasks, wikis, & databases

    Noëlie RxEditor-in-chief and Front-End developper · Written
    We are using this tool at my current job. All the teams have a page and we write every informations we need to share with other team. It can be great to write some little "tutorials" for some tools you are using at your job and everything. I recommend this tool if you want to build an internal wiki :)
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    Shamit KhemkaM.D. - SynapseIndia · Written
    It has a vast array of features and is suitable for all kinds of documentation.
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    it is great!
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  2. 42
    Nuclino

    Part knowledge base, part collaboration space 🧠

    Sini LuakkanenPassionate about tech and tacos · Written
    Discovered it a few months ago and moved all of our docs there. It's really lightweight and sleek, and works like a bunch of interlinked Google Docs that can be edited in real-time and organized in a tree, kanban board or a mind map. By far the best solution out there :)
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    Shamit KhemkaM.D. - SynapseIndia · Written
    The software allows teams to collaborate and share information in real-time.
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    Shamit KhemkaM.D. - SynapseIndia · Written
    Best app for every kind of documentation.
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  3. 41
    Slite

    One combined workspace. All of your team documentation.

    Laure Albouy3marketing @ slite · Written
    Laure Albouy made this product
    Easy to use collaborative app for any team to document processes, projects and company knowledge.
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  4. 16
    StepShot Guides PRO

    Create guides and video tutorials with no hassle

    Awesome product! Beautiful and easy to use. Love it. By the way, they have a cloud platform, that is great way to share knowledge with the team.
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  5. Oliver MontgomeryMiddle Java Developer · Written
    Personally, I like using a notes app called NoteLedge - it's fairly easy to collect and organize articles, web-content, bookmarks, notes and PDFs. What I like most about this app is that you're able to have all your content in individual folders, so isearching for something in particualr takes very little time, and everything syncs across all your devices through the cloud, so you're able to work anywhere and at any time. NoteLedge is pretty easy to use and designed in a way that's both intuitive and comprehensive, so both kids and adults can use it.
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    Peter MaxwellClient Director, Learning & Development · Written
    I've been using NoteLedge for a while now as my personal knowledge library, saving all kinds of content and keeping it well organized as well. I really like how everything goes into its own folder and I'm able to locate things quickly.
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  6. 11
    GitBook

    Writing made easy

    Sujoy ChaudharyCofounder & CEO, Airim · Written
    Have been using it for writing Help Docs for our customers (https://docs.airim.co/). It's easy to write on and articles are synced easily. But you have to be careful while pasting code snippets.
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  7. Mert AktasGrowth at UserGuiding. · Written
    If your company is using Atlassian tools, Confluence is integrates with everything perfectly.
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  8. Intercom Help is my personal favorite. Userfriendly helpdesk with good integrations
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  9. 4
    Slaask

    The customer service app for all Slack users.

    Rémi Delhaye25 yo guy. Entrepreneur and Engineer. · Written
    Free HelpCenter with any plan !
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  10. Good Support for Markdown (including code snippets) Excellent Tag System Beautiful & Smooth UX
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  11. Pranoy M PaulySaaS Product Marketer :) · Written
    I don't know your requirements specifically but I can definitely recommend you ProProfs Knowledge Base. It is very simple to use & they have a forever free plan. It also comes with a plenty handful integrations & knowledge base templates.
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  12. 2
    Groove 2.0

    Helping teams provide personal support at scale.

    Agata KrzysztofikHead of Growth @Groove · Written
    Agata Krzysztofik made this product
    Groove's Knowledge Base supports WYSIWYG-based rich text editing. You can easily build UX-friendly and beautiful KBs that match your company’s branding and colors. It's also optimized for mobile, SEO, and open graph. It offers 1-click SSL and allows to easily use your own domain.
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  13. 2
    HelpScout

    Simple support system, without all the crap you don't need

    Michael FollingFounder/CEO LimitlessDesigns.io · Written
    Simple intuitive UI and you get a lot of features for the price
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  14. KatharinaFreelance Experience Director · Written
    Frontify is great – I've been using it on several large-scale projects since they are built for design documentation and are doing that very well. It's super easy to use and with different entry points for different needs. The team responds quickly and are open for feature suggestions. They are also great for teams with high-security requirements since they're GDPR conforming and hosted in Switzerland.
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  15. 1
    Helpjuice

    Deliver 6x better customer self-service experiences.

    Easy to use and customize + great support.
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  16. 2
    Guru

    Your team's collective knowledge, everywhere you need it

    Giovanni BerthelotCustomer Support Manager @Dailymotion · Written
    - Verification period can be set on your cards to make sure everything is updated - Slackbot to let you know when a new content has been created - Chrome app to let the knowledge follow you, no matter where you are
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  17. 2
    Tettra 2.0

    Knowledge sharing system for high-performance teams

    Isaac LienCo-founder at GrandPad Inc. · Written
    Fantastic purpose-built knowledge base that seamlessly integrates with Slack & Google Groups.
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  18. Vedant BajpaiBlack Board Educate App · Written
    Keeping up with teacher and parent is faster and easier than ever. Share updates and photos, engage with friends and Pages, and stay connected to communities important to you. This app basically works on three profiles 1.Owner/ Principal * Owner can handle multiple schools and multiple roles with single login it so easy every detail will be on your fingertips. * Now have in-house social media with notice creating your event and sharing pictures with school. * Find every single details of your teacher and it’s so easy that you can change schedule by just selecting the teacher from the present list. * Very easy to use for their day to day school management problems. * During PTM just search the name of student and can find the profile, attendance, homework result details in just a click. * Join the digitalization and enjoy the connection with parents Design your own school on www.home.bbedut .com 2. Teacher/ Staff * Less than 30 second challenge just voice out the name of the student and clicks only on absent and leaves. Still miss someone can change it any time any place. But only by the teacher who took the attendance. * Why to discuss about the homework well you can send it just on click and even attachment can be sent in the form of image, pdf, excel. Even result can be schedule with timing so ease your voice and pen enjoy to connect with whole class with single clicks. 3. Student / Parents * Now it is so easy to connect to the school and find every updates about the school on your app. * Connected with school on tracking of your bus and providing leaves to the school. The Blackboard app does more than help you stay connected with your friends and interests. It's also your personal organizer for storing, saving and sharing. It's easy have full control over your photos and privacy. The security is the most important patch in which we provide NDA with Schools on individual Data Security. Blackboard is Free and always be because our company vision consists of to help each single child on this planet to fulfill their dreams. The most important desktop features of Blackboard is data entry part and managing multiple things from web it can be only govern by the Owner and principal of the school at www.home.bbedut.com
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  19. Simple to use, perfect for your users. Crisp knowledge is a great alternative for your business.
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  20. 1
    LiveAgent

    Multi-channel and easy-to-use customer service software.

    Sona PisovaWriter. Tutorial star. · Written
    It's great! It lets you create a fully customizable knowledge base and can contain FAQs, feedback, suggestions, articles, forums, videos... you name it!
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