Robin Mallein
Robin MalleinHead of Digital at Exapro & Kitmondo

What app do you use for app documentation/knowledge base?

I need a simple app to create a knowledge base for our employees to use our internal CRM
20 recommended
  1. 95
    Notion Beta

    An expressive and collaborative document editor

    Noëlie Rx
    Noëlie RxFront-end engineer · Written
    We are using this tool at my current job. All the teams have a page and we write every informations we need to share with other team. It can be great to write some little "tutorials" for some tools you are using at your job and everything. I recommend this tool if you want to build an internal wiki :)
    Comments (1)Share
    Shamit Khemka
    Shamit KhemkaM.D. - SynapseIndia · Written
    It has a vast array of features and is suitable for all kinds of documentation.
    it is great!
  2. 42

    Part knowledge base, part collaboration space 🧠

    Sini Luakkanen
    Sini LuakkanenPassionate about tech and tacos · Written
    Discovered it a few months ago and moved all of our docs there. It's really lightweight and sleek, and works like a bunch of interlinked Google Docs that can be edited in real-time and organized in a tree, kanban board or a mind map. By far the best solution out there :)
    Shamit Khemka
    Shamit KhemkaM.D. - SynapseIndia · Written
    The software allows teams to collaborate and share information in real-time.
    Shamit Khemka
    Shamit KhemkaM.D. - SynapseIndia · Written
    Best app for every kind of documentation.
  3. 41

    One combined workspace. All of your team documentation.

    Laure Albouy
    Laure Albouymarketing @ bonsai · Written
    Laure Albouy made this product
    Easy to use collaborative app for any team to document processes, projects and company knowledge.
  4. 16
    StepShot Guides PRO

    Create guides and video tutorials with no hassle

    Awesome product! Beautiful and easy to use. Love it. By the way, they have a cloud platform, that is great way to share knowledge with the team.
  5. 15

    Take better notes, your way

    Oliver Montgomery
    Oliver MontgomeryMiddle Java Developer · Written
    Personally, I like using a notes app called NoteLedge - it's fairly easy to collect and organize articles, web-content, bookmarks, notes and PDFs. What I like most about this app is that you're able to have all your content in individual folders, so isearching for something in particualr takes very little time, and everything syncs across all your devices through the cloud, so you're able to work anywhere and at any time. NoteLedge is pretty easy to use and designed in a way that's both intuitive and comprehensive, so both kids and adults can use it.
    Peter Maxwell
    Peter MaxwellClient Director, Learning & Development · Written
    I've been using NoteLedge for a while now as my personal knowledge library, saving all kinds of content and keeping it well organized as well. I really like how everything goes into its own folder and I'm able to locate things quickly.
  6. 11

    Writing made easy

    Sujoy Chaudhary
    Sujoy ChaudharyCofounder & CEO, Airim · Written
    Have been using it for writing Help Docs for our customers ( It's easy to write on and articles are synced easily. But you have to be careful while pasting code snippets.
  7. 10
    Confluence 2.0

    An open and shared team workspace

    Mert Aktas
    Mert AktasMarketing at UserGuiding. · Written
    If your company is using Atlassian tools, Confluence is integrates with everything perfectly.
  8. 5
    An all-new Intercom

    A bold aesthetic. Simplified navigation. Faster workflows.

    Intercom Help is my personal favorite. Userfriendly helpdesk with good integrations
  9. 4

    The customer service app for all Slack users.

    Rémi Delhaye
    Rémi Delhaye25 yo guy. Entrepreneur and Engineer. · Written
    Free HelpCenter with any plan !
  10. 4
    ProProfs Knowledge Base
    Pranoy M Pauly
    Pranoy M PaulySaaS Product Marketer :) · Written
    I don't know your requirements specifically but I can definitely recommend you ProProfs Knowledge Base. It is very simple to use & they have a forever free plan. It also comes with a plenty handful integrations & knowledge base templates.
  11. 2
    Groove 2.0

    Helping teams provide personal support at scale.

    Agata Krzysztofik
    Agata KrzysztofikGrowth Marketing Consultant · Written
    Agata Krzysztofik made this product
    Groove's Knowledge Base supports WYSIWYG-based rich text editing. You can easily build UX-friendly and beautiful KBs that match your company’s branding and colors. It's also optimized for mobile, SEO, and open graph. It offers 1-click SSL and allows to easily use your own domain.
  12. 2

    Simple support system, without all the crap you don't need

    Michael Folling
    Michael FollingBuilding · Written
    Simple intuitive UI and you get a lot of features for the price
  13. 1

    Create free style guides in less than 5 minutes

    KatharinaFreelance Experience Director · Written
    Frontify is great – I've been using it on several large-scale projects since they are built for design documentation and are doing that very well. It's super easy to use and with different entry points for different needs. The team responds quickly and are open for feature suggestions. They are also great for teams with high-security requirements since they're GDPR conforming and hosted in Switzerland.
  14. 1
    Helpjuice Swifty

    Provide support to 2x more customers

    Easy to use and customize + great support.
  15. 2
    Guru for Slack

    Slack wiki — access all the knowledge you need

    Giovanni Berthelot
    Giovanni BerthelotCustomer Support Manager @Dailymotion · Written
    - Verification period can be set on your cards to make sure everything is updated - Slackbot to let you know when a new content has been created - Chrome app to let the knowledge follow you, no matter where you are
  16. 2

    Organize & share knowledge with your team

    Isaac Lien
    Isaac LienFounder of · Written
    Fantastic purpose-built knowledge base that seamlessly integrates with Slack & Google Groups.
  17. 1
    Crisp Knowledge
    Simple to use, perfect for your users. Crisp knowledge is a great alternative for your business.
  18. 1

    Multi-channel and easy-to-use customer service software.

    Sona Pisova
    Sona PisovaWriter. Tutorial star. · Written
    It's great! It lets you create a fully customizable knowledge base and can contain FAQs, feedback, suggestions, articles, forums, videos... you name it!
  19. 1

    The knowledge base software that scales with your product

    Document360 - A standalone Knowledgebase for creating user documentation, internal policies, product documentation, and more. The best thing about creating an internal knowledge base with Document360 is that your team can quickly adapt to the platform with minimal training. You don't have to worry about coding or formatting. The writers have their choice to opt for markdown or WYSIWYG editor. The contents are organized and tags can be added for quick search and navigation. The contents are stored in a hierarchical structure up to six sub-categories. Highly recommended choice for creating enterprise wiki.
  20. 1
    Archbee 2.0

    Lightweight documentation tool for software teams & products

    Paul Nica
    Paul NicaGrowth Marketer at · Written
    Easy to use, fast to implement, and has all the features to make it a great knowledge base. It's really simple to understand, you cannot get lost in useless functionalities and crazy features that no one needs, like other tools listed here have.