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What are the best chat based messaging apps used for customer service?

Looking for possibilities to use chat messaging apps to interact with our customers ! Ideally, the app can be integrated into ZenDesk!
Emily Kellerttech lover & travel freak · Asked
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9
Smallchat

Slack integration for chatting with visitors to your website

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Timothy BuckCo Founder, Nicer Studio · Edited
For individuals and small businesses, I think Smallchat is best. It's got a super generous free tier and the paid tier is cheaper than the competition by a significant amount. I use it on my site (timothybuck.me). Full Disclosure: I was involved with the launch and marketing of Smallchat.
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