What CRM do you recommend?

I'm looking to break away from spreadsheets and integrate with email and social networks. I don't need a sales specific CRM but a way to track customers/clients by project and enjoy all the great integrations that CRM's seem to have with a very simple interface.
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13 recommended
  1. 11
    Folk

    The next generation contact manager

    Jonathan Costet3Marketing & Content Manager · Written
    Jonathan Costet made this product
    Without hesitation: Folk. It's a CRM for non-sales people who need to manage a network with various types of contacts (in my case: investors, advisors, journalists, entrepreneurs). The smart automation is a big help (contact import, deduplication, enrichment, scoring, email threads, you name it!) and the UI is really intuitive (unlike most CRMs *cough* Salesforce *cough*). Works really well as a team too, which is nice!
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    • Jonathan CostetMarketing & Content Manager

      I've been using Folk in private beta for some time, and I'm glad I can finally tell the world how much of a game-changer it has been for me! Folk saves me a HUGE amount of time: it keeps all my contacts from multiple sources in one place, it automatically deduplicates/enriches/adds email threads to contacts, AND it acts like a CRM but for my network. I had tested many options before, so I'm relieved I won't have to switch tools back-and-forth anymore!

    • David RyanCreator of Corilla.

      New product that instantly made me smile. It fits in between the virtually useless contacts list in Gmail and the distant-feeling CRM in the cloud. Using it made me realise this happy medium of Folk is much quicker for the kind of contact management and outreach most relevant for our company. Plus the overall UX and beautiful UI run rings around the majority of CRMs and contact managers out there.

  2. 5
    HubSpot CRM

    Organize, track, and sell

    Nichole Elizabeth DeMeré10SaaS Consultant & Community Growth · Written
    HubSpot offers a full stack of products for marketing, sales, and customer relationship management: powerful alone, and even better when used together.
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    Will CurranChief Event Einstein, Endless Events · Written
    Call and emailing inside of the CRM is a killer feature.
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    • David FergusonFounder, 5000fish, Inc.

      I've been using HubSpot CRM since it was in Beta and it's really matured into a powerful CRM. I do pay for the Sales Pro tools which unlock a lot of power. There are some limitations however that make it a bad fit, you can read more about those in this review - https://www.techsmartboss.com/blog/top-things-you-should-know-about-the-limitations-of-hubspot-crm-with-workarounds/

    • Julián MayaFounder, Sensorglobe

      I applied for the program through Start-Up Chile accelerator for my startup.

      It is a bad product, it lacks of quality, features and it is expensive. That is ok, you have the choice to deliver bad quality as I have the choice to find other solution.

      But I can not cancel hubspot account, now we are attached to a 12month contract per agent without any advert. I'm watching how they take my money every month even when I am not using it, and i begging them to cancel my account, they refuse.

      Keep away from hubspot for startups, this is more a SCAM than a support program.

  3. 6
    Salesflare CRM

    Intelligent sales CRM for startups who thrive on technology

    Divya PrasathTeam lead, Enrich Each Other · Written
    Salesflare is simple, yet powerful. And automatic. It fills out the address book so you don’t have to input data manually. It also logs every interaction with leads and customers automatically, like emails (+ opens en clicks), website visits, phone calls and meetings. I use it from inside my Gmail where it lives in a handy sidebar. From what I hear you can integrate it with basically any other tool you’re using.
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    • I've used so many CRMs in the past, and have also looked at lots of others too. I was first attracted to Salesflare by the clean design and ease of use, but then was very impressed with just how powerful it is. It integrates so well with Gmail, that it just became a natural extension of how I work. Also the developers have been offering great support too. I highly recommend Salesflare.

    • Matt Pliszkadiscovering SaaS apps at picksaas.com

      Love the way Salesflare automates your daily work with the CRM, it's really comfortable and saves a lot of time, at the same time providing all the most important CRM functionalities.

  4. 4
    Freshsales CRM

    A full-fledged CRM for high-velocity sales teams.

    Nivas RavichandranProduct Marketing at Freshdesk · Written
    Freshsales CRM offers integrated Email and Phone, User behavior tracking, Lead scoring and more. Quick to setup and an easy to use interface. Free for small teams(10 Users). Upgrade as you grow.
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    • Steven HambletonFounder, Emailancer

      I used Pipedrive for a while but Freshsales is so much faster and the user interface, automations and built in email tracking meant I could retire a few other products.

  5. 2
    Cloze 2.0

    See everything about your contacts in one place.

    Danielle CadhitCo-Founder, CEO @CostCanvas · Written
    If you're a solo freelancer I highly recommend Cloze. I use it even for my personal contacts and to keep up with friends / family.
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  6. Miriam SchwabFounder & CEO, Strattic · Written
    Low cost and highly flexible with custom fields, views, and reports.
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  7. Hubspot is good + completely free solution, but Insightly is well rounded CRM.
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  8. Enterprising Josh made this product
    Best free full features CRM is Bitrix24 by far. Almost every other vendor severely limits the free plan. Bitrix24 is the only CRM that'll give you unlimited contacts even in the free plan. It's also the only free CRM that comes with email marketing and telephony - https://www.bitrix24.com/feature...
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  9. 1
    NetHunt CRM

    Turn Gmail into a smart CRM

    Victor IryniukMarketing Manager, NetHuntCRM. · Written
    Victor Iryniuk made this product
    Interface - simple. Email integration - it's a Gmail-based CRM. Also very easy to set up and customize for almost any type of business.
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    • Matt Pliszkadiscovering SaaS apps at picksaas.com

      If Google Apps / GMail is enough for you, this is a great extension, adding CRM elements to the tools you're already using on a daily basis.

  10. MollyDigital Marketer with a bleeding heart · Written
    Synap is a collaborative CRM that is specifically designed for post-sales customer management. Because it's email based, it's super handy because it automatically populates a lot of the customer data for you and offers solid tracking/strategic planning tools.
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  11. 2
    Zoho ContactManager

    Contact management software, refreshingly simple.

    RamonStartup Enthusiast · Written
    Simple, practical and efficient contact management style CRM. Organize contacts, tasks, and deals in one place.
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  12. Super simple to set up and manage. Team adoption is excellent. Get out of spreadsheets easily!
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  13. Evelyn O DonnellMarketing Executive - OnePageCRM · Written
    A lightweight & effective CRM with unique bullet-proof follow-up system & focus on next actions. You basically can hit the ground running as it requires very low admin. The system is easy to use and intuitive integrated with Gmail and Calendar. For email marketing it's integrated with Mailchimp. Give it a go.
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