Alessia JordanCo-Founder and Chief Marketing Officer
What live chat tool would you recommend?
I want to install a live chat tool on my website
21 recommended
- Parthiv PatelHere to see cool stuff. · WrittenThere's a reason most every site uses Intercom. It's easy to implement and dead simple to use. The biggest issue we have with it is that there is no real ticketing system but, we use other tools to solve for that.
- Dan EdwardsDesigner @ Snyk - Ex Product Hunt · WrittenReally enjoyed Crisp myself, a ton of really helpful features, in particular, the live translate which is great if you have customers overseas! It also comes with built-in help docs to save you having to use another service for that!
- Irmak BerktasCo-founder/CEO of Pony Express HQ · WrittenWe use Drift for our live chat tool. It is very easy to use, and free. We also connect Drift to Slack so the team can answer our platform visitors in real time.
- Usama made this productBotsify helps you automatically answer your users through a chatbot, but also allow to manage your liveChat tool using co-pilot behaviour. You can pull in dynamic information from your system and also collect leads to your CRM.I use Botsify Bot for my facebook business page and one thing that I must mention is the auto inbox to comments feature where my chatbot captures certain keywords in comments that I set up to respond automatically and save myself the time and energy to reply to these comments over and over again.Out of all chatbot platforms in the market, none provides the human fall back feature, (not even Chatfuel) except for Botsify. I mean the chatbot does get queries out of the blue sometimes and gets stuck so I would wanna jump in the conversation and get through with it and this feature lets me do that!
- Szymon KlimczakCMO @LiveChat · WrittenSzymon Klimczak made this productThe genuine LiveChat! Proven, secure live chat software, used by 25,000+ businesses worldwide.
- Ralph MartinProduct Manager - Zoho Desk · WrittenLive Chatting made Simple! Zoho SalesIQ have crossed the barrier, its an omni-channel prospect and customer engagement platform for websites and mobile apps. Let's look into the benefits of SalesIQ: 1. Efficient and customisable Zobot: Zobot is a custom bot building platform. With which, one can build powerful bots which are deeply programmable, contextual and customizable. These bots can be programmed to perform various activities on your website & mobile apps. 2. Don't stop with chats get your customer on call: Now with Zoho SalesIQ - Call(s), you can make customer interactions quick and efficient. You and your website visitors can make and receive calls at the click of a button. 3. Powering Knowledge Base Knowledge base have now got much simpler, with in-chat help articles right inside your chat window. 4. Customizable live chat window to fit on your website Zoho SalesIQ can be customized easily and extensively by optimizing the live chat experience of your website visitors. Customize the chat widget to be in sync with your branding. Personalize the welcome message, add your company's logo/agents head-shot and much more. 5. Mobile SDK (Mobilisten) to fit your chat into your mobile application. Mobilisten helps you to add live chat to your Mobile app effortlessly. Its rich features are designed to help your agents provide a seamless customer experience on the go.
- Satadeep BiswasHead of Marketing, Applozic Inc. · WrittenKommunicate is a cost-effective live chat tool with tons of super cool features for customer support in addition to Live Chat. 1. Multi-Agent Collaboration: Tools for your agents to collaborate together, like group chat and ability to assign tickets to one another. 2. Mailbox and Ticketing: If an agent misses a chat, the query is filed as a ticket and sent over on email as a fallback to which agents can reply directly. 3. Chatbot Integration: Provides a default FAQ bot and you can also integrate any number of custom 3rd party bots. 4. FAQ Builder: A full-featured Knowledge Base builder to host all your frequently asked questions. 5. Integrations: Integrates with your favorite apps - CRM, Ticketing System etc. We use Kommunicate on our website and the customizability options make it feel like it is not a 3rd party solution, rather a part of the whole.
- Romero MckayI'm a web developer from LONDON ❤ · WrittenIt's not "smart" but it's super simple and effective. I get lots of leads through this app.
- Claude SchneiderCEO & Founder, SmarterQueue · WrittenGreat customer support inbox, but by combining a Knowledge Base, online messaging and live chat, it lets visitors find answers first, or get direct support.
- Anton MannovPrince of Serendipity · WrittenWe use this service (that includes mobile app, web interface) for chatting with our customers for several web-sites. Easy to use, pretty cheap.
- 3HitstepsArmin Nikdelfounder, developer · WrittenIt merge chat feature with live we analytics. You can even start a chat with your visitors and they will see it facebook style.
- Chaport has Free forever plan for 5 agents and affordable Pro plan. It is easy to use, and the typing insights feature is great!
- Daniil KopilevychSaaS Growth Marketer · WrittenDaniil Kopilevych made this productTry live chat tool from HelpCrunch - https://helpcrunch.com/live-chat... It's the most customizable one and very easy to use to convert more leads and support your customers
- 2Self learning Intelligent Chat-Bot
- 2ProProfs Live Chat SoftwareJason GrillsCustomer & Product Growth Manager · WrittenJason Grills made this productFor me, ProProfs Chat worked really well. I’ve been using it for quite some time now. So, I would recommend the same to all. It is fast, easy to use and still helps to keep customers delighted with instant support.Shrey GuptaProduct Growth Manager · WrittenI’d say try ProProfs Chat. That’s because, it: - Really is fast & responsive - Supports 50+ integration options - Offers 100+ customization options for your chat widget - Even offers all the basic features along with integration to native apps in the forever free plan - Provides its users with 24x7 option
- Rostislav GorbachenkoCo-founder at monoshop.io · WrittenRostislav Gorbachenko made this productmssg.me has a widget with messengers, so your customers can reach you in a messenger from the website in two clicks. Why it is better than live chat? 1. Usability. The client should not be on the website and wait for your answer. 2. Conversion. Communication with a real person in messenger increase conversion. 3. Promote in messengers. Stay in touch with the client and make promotions in messengers.
- 1TidioCharles CH MandelFounder @ Parisian Design · WrittenNative Apps (iOS/Android/Mac/Win), multiple website, email notifications, (optional) aggregation of Facebook Messenger & emails, Wordpress plugin, easy Bots building, simple pricing. Recommended