Alessia Jordan
Alessia JordanCo-Founder and Chief Marketing Officer

What live chat tool would you recommend?

I want to install a live chat tool on my website
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Your recommendation
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21 recommended
  1. 168
    Intercom

    Communicate personally with every single customer.

    Parthiv Patel
    Parthiv PatelHere to see cool stuff. · Written
    There's a reason most every site uses Intercom. It's easy to implement and dead simple to use. The biggest issue we have with it is that there is no real ticketing system but, we use other tools to solve for that.
    CommentsShare
  2. 90
    Crisp

    Live chat and live support for your product

    Dan Edwards
    Dan EdwardsDesign at Product Hunt · Written
    Really enjoyed Crisp myself, a ton of really helpful features, in particular, the live translate which is great if you have customers overseas! It also comes with built-in help docs to save you having to use another service for that!
    CommentsShare
  3. 82
    Driftt

    Customer communication app for product marketers

    Irmak Berktas
    Irmak BerktasCo-founder/CEO of Pony Express HQ · Written
    We use Drift for our live chat tool. It is very easy to use, and free. We also connect Drift to Slack so the team can answer our platform visitors in real time.
    CommentsShare
  4. 22
    Botsify 2.0

    Build AI based chatbots for Messenger with ML - No coding

    Usama
    Usama 3VortechsInnovations · Written
    Usama made this product
    Botsify helps you automatically answer your users through a chatbot, but also allow to manage your liveChat tool using co-pilot behaviour. You can pull in dynamic information from your system and also collect leads to your CRM.
    Comments (2)Share
    I use Botsify Bot for my facebook business page and one thing that I must mention is the auto inbox to comments feature where my chatbot captures certain keywords in comments that I set up to respond automatically and save myself the time and energy to reply to these comments over and over again.
    CommentsShare
    Out of all chatbot platforms in the market, none provides the human fall back feature, (not even Chatfuel) except for Botsify. I mean the chatbot does get queries out of the blue sometimes and gets stuck so I would wanna jump in the conversation and get through with it and this feature lets me do that!
    CommentsShare
  5. 19
    LiveChat

    Premium live chat and help desk software for business.

    Szymon Klimczak made this product
    The genuine LiveChat! Proven, secure live chat software, used by 25,000+ businesses worldwide.
    CommentsShare
    Fast and modern solution! A lot of amazing features
    CommentsShare
  6. 9
    SalesIQ by Zoho

    Convert your website visitors into happy paying customers

    Ralph Martin
    Ralph MartinProduct Manager - Zoho SalesIQ · Written
    Live Chatting made Simple! Zoho SalesIQ have crossed the barrier, its an omni-channel prospect and customer engagement platform for websites and mobile apps. Let's look into the benefits of SalesIQ: 1. Efficient and customisable Zobot: Zobot is a custom bot building platform. With which, one can build powerful bots which are deeply programmable, contextual and customizable. These bots can be programmed to perform various activities on your website & mobile apps. 2. Don't stop with chats get your customer on call: Now with Zoho SalesIQ - Call(s), you can make customer interactions quick and efficient. You and your website visitors can make and receive calls at the click of a button. 3. Powering Knowledge Base Knowledge base have now got much simpler, with in-chat help articles right inside your chat window. 4. Customizable live chat window to fit on your website Zoho SalesIQ can be customized easily and extensively by optimizing the live chat experience of your website visitors. Customize the chat widget to be in sync with your branding. Personalize the welcome message, add your company's logo/agents head-shot and much more. 5. Mobile SDK (Mobilisten) to fit your chat into your mobile application. Mobilisten helps you to add live chat to your Mobile app effortlessly. Its rich features are designed to help your agents provide a seamless customer experience on the go.
    CommentsShare
  7. 6
    Free HelpCrunch Live Chat

    Free live chat & in-app messenger for startups

    Ivan Burban
    Ivan Burban14CMO at Stripo · Written
    Nice product!
    CommentsShare
  8. 4
    Kommunicate

    A human + bot hybrid customer support platform

    Satadeep Biswas
    Satadeep BiswasHead of Marketing, Applozic Inc. · Written
    Kommunicate is a cost-effective live chat tool with tons of super cool features for customer support in addition to Live Chat. 1. Multi-Agent Collaboration: Tools for your agents to collaborate together, like group chat and ability to assign tickets to one another. 2. Mailbox and Ticketing: If an agent misses a chat, the query is filed as a ticket and sent over on email as a fallback to which agents can reply directly. 3. Chatbot Integration: Provides a default FAQ bot and you can also integrate any number of custom 3rd party bots. 4. FAQ Builder: A full-featured Knowledge Base builder to host all your frequently asked questions. 5. Integrations: Integrates with your favorite apps - CRM, Ticketing System etc. We use Kommunicate on our website and the customizability options make it feel like it is not a 3rd party solution, rather a part of the whole.
    CommentsShare
  9. 3
    Chatra

    Talk to your website visitors- live chat software done right

    Mangesh
    MangeshI Design Products · Written
    Simple, very minimal UI and good UX. I use chatra for all my products and never had any issues.
    CommentsShare
  10. 3
    Collect.chat - Chatbot for websites

    An interactive chatbot widget for your website

    Romero Mckay
    Romero MckayI'm a web developer from LONDON ❤ · Written
    It's not "smart" but it's super simple and effective. I get lots of leads through this app.
    CommentsShare
  11. 4
    Facebook Messenger

    Facebook's standalone Messenger for the web

    Easy to set up and free .... plus really easy to build chatbots for it
    CommentsShare
  12. 4
    Help Scout 2.0

    Help desk software for a more human & helpful experience

    Claude Schneider
    Claude SchneiderCEO & Founder, SmarterQueue · Written
    Great customer support inbox, but by combining a Knowledge Base, online messaging and live chat, it lets visitors find answers first, or get direct support.
    CommentsShare
  13. Anton Mannov
    Anton MannovPrince of Serendipity · Written
    We use this service (that includes mobile app, web interface) for chatting with our customers for several web-sites. Easy to use, pretty cheap.
    CommentsShare
  14. Armin Nikdel
    Armin Nikdelfounder, developer · Written
    It merge chat feature with live we analytics. You can even start a chat with your visitors and they will see it facebook style.
    CommentsShare
  15. 3
    Chaport

    A beautiful, simple live chat for websites.✨

    Chaport has Free forever plan for 5 agents and affordable Pro plan. It is easy to use, and the typing insights feature is great!
    CommentsShare
  16. 6
    HelpCrunch

    Customer Communication tool for Support, Marketing & Sales

    Daniil Kopilevych
    Daniil KopilevychGrowth Manager at HelpCrunch · Written
    Daniil Kopilevych made this product
    Try live chat tool from HelpCrunch - https://helpcrunch.com/live-chat... It's the most customizable one and very easy to use to convert more leads and support your customers
    CommentsShare
  17. Prabhjot Singh
    Prabhjot SinghI am a Digital Marketing Executive · Written
    Strongly Recommended.
    CommentsShare
  18. Mitesh Shethwala
    Mitesh ShethwalaFounder - Alagrand.com · Written
    It has Video Chat, ScreenSharing all the Features of Intercom too for Chat User Profile Management, along with integration to tons of websites like slack, hubspot, zapier etc!
    CommentsShare
  19. 1
    mssg.me

    Easiest way to gather all your messengers with one link

    Rostislav Gorbachenko made this product
    mssg.me has a widget with messengers, so your customers can reach you in a messenger from the website in two clicks. Why it is better than live chat? 1. Usability. The client should not be on the website and wait for your answer. 2. Conversion. Communication with a real person in messenger increase conversion. 3. Promote in messengers. Stay in touch with the client and make promotions in messengers.
    CommentsShare
  20. Charles CH Mandel
    Charles CH MandelFounder @ Parisian Design · Written
    Native Apps (iOS/Android/Mac/Win), multiple website, email notifications, (optional) aggregation of Facebook Messenger & emails, Wordpress plugin, easy Bots building, simple pricing. Recommended
    CommentsShare