Vikram Rajan
Vikram RajanRaviate, co-founder

What's a good place to host a knowledge base (+ community wiki), preferably SaaS (vs. self-hosted)?

Instead of hosting our own FAQ, tutorials, maybe we should use a third-party Saas? I see the main value to enable users to add questions, and maybe input answers (let alone voting, etc.) Or is there a "marketplace" of tutorial/KB where our Saas could be discovered? What do you recommend?
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4 recommended
  1. 3
    Discourse

    A platform for community discussion. Free, open and simple.

    Jonathan James
    Jonathan JamesAlways Reaching. · Written
    With the extensive plugins that come baked into Discourse you can easily provide all of the mentioned features and more.
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    • Vinish Garg
      Vinish GargCo-founder @mystippi @ContentHug

      I have used it extensively in Andrew Chen's talk platform: http://talk.andrewchen.co/ and also for Write The Docs forum at http://forum.writethedocs.org/. I think it meets most of the goals of a well structured, well monitored, and custom discussion forum. I like it.

    • Daler Karimov
      Daler KarimovQuestion. Learn. Make. http://www.Eve.QA

      Happy using it for my projects:

      Eve.QA - easy and expressive Q&As for events.

      Oprium.com - a place to share and discover exciting opportunities.

      Apteka.TJ - forum on health, beauty and family well-being.

  2. Boost HQ
    Boost HQdigital media manager, BoostHQ · Written
    Hi Vikram , I would suggest BoostHQ.
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  3. If you're looking for a knowledgebase that integrates with conversational interfaces (e.g. Slack, texting) check out Spoke. Prelaunch, very exciting product. Disclosure: I'm working with Spoke.
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  4. Adelaida Diaz-Roa
    Adelaida Diaz-RoaCo-founder @ Nomo FOMO · Written
    UserEcho is a software solution for better customer service. Ideas forum, Helpdesk, knowledge base, live chat...
    CommentsShare