Looking for a solid, beautifully design NPS form to send by email only to thousands of people per month. Also helpful if the dashboard is intuitive and helps you find patterns through the customer feedback. Thanks!
- All in one product for collecting customer feedback. 5 survey solutions (NPS included) under the roof of one product. A great package of integrations which allows running NPS surveys for instance in Intercom chat or via emails. There's a free plan perfect for smaller projects and evaluation and a Startup Program with a great pricing deal for early stage companies.
- NPS is really good, but consider a little balance, too -- SoGoSurvey CX lets you track NPS along with CSAT (Customer Satisfaction) and CES (Customer Effort Score) so you can get the full picture. The dashboard is clear and easy to filter so you can drill down to everything you really want to know.