What is the SIMPLEST tool for RECORDING a computer screen via BROWSER?

Hello, I would like to find a better way to communicate with my cients when they have a technical problem. Since they are non-technical people (I am), they are NOT able to write emails in an EFFECTIVE way that EXPLAINS their problem. Therefore, if instead of sending me emails they could send me a short video, that would be awesome! This tool: https://www.screencastify.com/ does the job, but it requires a log-in with a Google account and a Google Drive connection, which can be a bit too complicated for non-technicals. Any simpler suggestions?
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2 recommended
  1. Jacob M
    Jacob MI'm a productivity consultant · Written
    Simple browser screen recorder with decent options.
    Comments (1)Share
  2. 1
    Loom

    Seamless screen, mic, and camera recording for Chrome

    Ilango Rajagopal
    Ilango RajagopalMaker. Software Engineer, Rocketium · Written
    Chrome extension with easy screen and camera recording. No login required.
    CommentsShare
    • Adelaida Diaz-Roa
      Adelaida Diaz-RoaCo-founder @ Nomo FOMO

      Best thing ever. I use it a lot when product testing, it's so much easier to explain when I find a bug to our developers, also works great for recording calls and doing demos or tutorials.

    • Patrick Barnes
      Patrick BarnesCofounder and CEO of Advocately

      I use loom to create screen recordings to send to customers who use our software. It is the best way to answer customers questions about how to do something with a software product. Far superior to explaining via email or with support articles. Not only is it better, it is faster! Yes, it is faster to use Loom's chrome for a screen recording walking the customer through the process than it is to type an email instructing them. Love Loom.