Hello, I would like to find a better way to communicate with my cients when they have a technical problem. Since they are non-technical people (I am), they are NOT able to write emails in an EFFECTIVE way that EXPLAINS their problem. Therefore, if instead of sending me emails they could send me a short video, that would be awesome! This tool: https://www.screencastify.com/ does the job, but it requires a log-in with a Google account and a Google Drive connection, which can be a bit too complicated for non-technicals. Any simpler suggestions?