Let customers help themselves with a smarter knowledge base.
On average, Answer Bot instantly resolves 29% of your customers’ most common questions and reduces your customer response time by 44%. Your sales and support teams will be more efficient, and your customers’ more satisfied.
We turn your FAQ page into a chatbot in minutes. Build your own chatbot with custom conversation flow for customer support, sales or lead generation purposes.
Directly embedding smart help components into your existing interface (like search, auto-suggestions, or full articles) via HTML or the point and click, your UX, and customer education become intertwined. Leading to increases in engagement & retention, and a drop to support loads. Allowing companies to truly scale, without needing to scale support
Jane.ai is an AI-Powered Teammate designed to Make Work Life Easier and More Productive
LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers.
You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.
Birdbox helps you learn and grow with your team by enabling team bookmarking and brainstorming.