Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
BubbleIQ helps customer support teams using Zendesk better engage coworkers and customers inside of Slack. It’s a two way integration that allows Zendesk tickets to be created from Slack, and responses from Slack threads to post back to Zendesk.
Gmelius lets you manage your customer and project pipelines directly from your inbox, while empowering your team with tools for collaboration and automation like shared inboxes and shared labels, shareable sequences, templates, project boards, and more.
Kayako Messenger is effortless live chat software, helping you provide live support and convert visitors into customers in real-time. Give customers a simple way to get support with a modern messaging experience across websites, apps, email, and social. Kayako Messenger scales with your team, whether you're supporting 100 customers or 100,000.
Building the best customer experience works better when it's driven by data. With Zendesk Explore, you get instant access to the analytics that matter—and the deeper understanding of your customers and business that comes with it.
Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience.
Zendesk Sell is sales force automation software to enhance productivity, processes, & pipeline visibility for sales teams. That means less time updating tasks, more time building relationships & selling. Sell has the data required to drive your sales team to consistently hit your targets with drag-and-drop dashboards and 30+ out-of-the-box reports.
An online builder of chatbots that allows companies to automatically assist clients on private messages across online communication channels. With BotCenter, companies can use chatbots for different tasks, from responding to frequent questions, to taking orders, performing quotes, and selling products and services.
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Our software unifies customer engagement across email, chat, messaging and phone in one platform for a better customer and agent experience.
Improve customer service, acquisition, and retention with intelligent automationCherry AI is
MeisterTask now integrates with Freshdesk so your customer support agents can communicate more efficiently with your back office team! The integration lets you create new tasks in MeisterTask based on your Freshdesk tickets, or link tickets to existing tasks. Follow task progress, and keep up to date with discussions right inside Freshdesk!
How do we cut through the rigmarole of business to give customers the treatment they desire, and employees the ability to deliver it? Customer experience expert Jeanne Bliss recommends making business personal to get the traction you need by focusing on one deceptively simple question: “Would you do that to your mother?”
Finally an app that automatically reads & understands what's relevant in your support tickets *and* shows you why! Get insights into problems that keep CX managers up at night like churn (why customers leave), who are high-risk accounts, and more! Automatic analysis (no tags/setup)! Reports anyone can read (no data science). Results in seconds.