Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.
Timebar is a mac app that helps you beat procrastination right from the menu bar.
Here's how Timebar works:
1. Start a task timer and quickly get to work.
2. Beat the clock and stay focused or risk going into overtime!
3. If you do get distracted, Timebar sends you notifications to focus.
4. When you're done, we'll show you where all your time.