Alternative products to Strategic Customer Service

6 alternative and related products to Strategic Customer Service

Strategic Customer Service
A distillation of 30 years of research on customer service.
6 Alternatives to Strategic Customer Service

If you've ever asked yourself: 'How do I write an email that actually elicits a candidate response?' or 'Where's the proof that sourcing will help me scale faster?', you're not alone.

We analyzed data from over 135,000 sourced candidates to discover key metrics and insights that prove how sourcing can improve your overall recruiting performance.

9 Alternatives to The Science of Sourcing by Lever

Deliver 6x better customer self-service experiences.

Helpjuice is the best way to:

1) Deliver Self-Service To Customers.

2) Host your internal documentation to help onboard new hires.

Why Helpjuice?

1) So Customizable You Can Never Spot A Helpjuice Knowledge Base

2) Super Powerful & Easy

3) Analytics That Will Make You Question How We Know What We Know

Recommendations
Emil Hajric
Emil Hajric
Amazing search, no training required, great analytics - it's the perfect knowledge base. Ditch Sharepoint/Google Drive, and move to Helpjuice
Rachel Esco
Rachel Esco- Writer
Easy to use and customize + great support.
6 Alternatives to Helpjuice

Become a customer service expert with video lessons 🎓

Freshdesk Academy is a single, organized place to learn the basics of customer service. Using short, quickly consumable videos on topics such as writing good emails, say no to customers, and more, become a better customer service expert. 👩‍🎓

Freshdesk Academy also has interactive product courses that train learners on the Freshdesk product. 💻

Around the web
YouTube
Get back to the basics of customer service with the Freshdesk Academy. You can learn important support skills like writing emails, expressing empathy, dealin...
Freshdesk Blogs
It's enough if you follow basic email etiquette to write a good email. But what if " good" isn't enough. What if you want to write an email that is exceptional and impactful? An exceptional support email helps you reach out and build a bond with a customer.
Freshdesk Blogs
When you are sending emails day in and day out, it's only natural for some emails to miss the mark. Maybe you sent the wrong link to someone or addressed someone by the wrong name. These are issues that can be easily fixed with a simple check-list.
Freshdesk Blogs
To be a better support agent, it's important to get some of the basics right. That's why, Freshdesk Academy now provides customer service training with short, quickly consumable courses like writing good emails, say no to customers, and more.
Freshdesk Blogs
Every time someone new joins our support team, they have to go through weeks of training and mentoring to become a productive member of the team. We tell them the story of how our company was founded and we train them on our cultural values.
11 Alternatives to Customer Service Academy by Freshdesk
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