Alternative products to Service

Service

Customer service issues solved for you, on demand, for free.

20 alternative and related products to Service

Kayako Messenger

Effortless real-time messaging that teams and customers love

Kayako Messenger is effortless live chat software, helping you provide live support and convert visitors into customers in real-time. Give customers a simple way to get support with a modern messaging experience across websites, apps, email, and social. Kayako Messenger scales with your team, whether you're supporting 100 customers or 100,000.

TechCrunch
Kayako isn't a new company - the bootstrapped business has been around for 16 years - but it does have an interesting story. Kayako is a unified customer service platform, meaning that companies use their software to manage customer feedback and support across multiple platforms, including phone, email, Twitter and Facebook.
Kayako
Live chat statistics: Trends and Insights from 400 businesses and 100 consumers. Benchmark your customer service to the new standard of customer satisfaction.
3 Alternatives to Kayako Messenger
Greg Wisenberg- Co-founder @ Kriya AI
Kriya AI is great if you're looking for product talent (engineers/designers) or business talent (sales/marketing/mentors). It's as simple as picking what you need and Kriya spits out a perfect team ready to work for you within 30 minutes.
Ravi Vadrevu- Autonomous Hiring Intelligence
If you are open to pay for their time, Kriya is a great place to connect with people around web development skills. Cheers!
Ravi Vadrevu- Autonomous Hiring Intelligence
A bot that hires a team for you that builds your idea into a product
6 Alternatives to Kriya AI

Zendesk

Software for better customer service.

Michael Deng- Software Developer
Zendesk is one of the industry stalwarts for this kind of stuff. It's a great product for direct customer interaction, support and feedback. It's scales really well and it has SSO.
Willie Morris- Formerly Amazon, Boeing, and Faithbox
Zendesk is infinitely scalable and has a ton of options. A bit of a learning curve, but solid. We also really like the analytics.
Lizaveta Salianik- Customer Care Manager, Dream Support
As simple as it may sound Zendesk is so far the most convenient tool I have been using for customer support. First and foremost come the features that help to speed up and automatize the process, thus decreasing the response time. Those heroes are Macros and Comments. Basically, what you do from the very start is create a sheet with the most common issues … See more
13 Alternatives to Zendesk

Salesmachine for Intercom

Turn Intercom into a customer success platform.

With Salesmachine for Intercom, you can turn Intercom into a customer success platform. It scores the health of your customers at every stage of the customer lifecycle based on account-based success metrics. Your customer success team can finally anticipate customer risks to increase retention. Setting it up only takes a couple minutes. Try it out!

8 Alternatives to Salesmachine for Intercom

BotCenter

Automatically and intelligently assist your clients online

An online builder of chatbots that allows companies to automatically assist clients on private messages across online communication channels. With BotCenter, companies can use chatbots for different tasks, from responding to frequent questions, to taking orders, performing quotes, and selling products and services.

Interested? Find out more here!

Medium
Chatbots make customer service quicker and easier. They allow businesses to rapidly interact with their customers in a personalised way, any time of the day or the year. A unique and essential tool to manage customer involvement and successfully improve a brand's image.
Medium
It is a concept that has existed for almost 50 years, but with the new tools and possibilities that the current era offers, the concept is gaining popularity due to the diverse number of uses it offers to the market. Following Bots They are created solely to follow other large accounts.
6 Alternatives to BotCenter

Get Human

Find customer service numbers fast

Andrew Mutavdzija- JD
This PH link is old, but since then it has the added functionality of handling certain issues for you for a fee (I haven't tried that out yet) as well as letting you hang up and, when one is available, connecting a customer service representative to you, so you aren't just sitting there on hold for ____ minutes.
3 Alternatives to Get Human

MeisterTask for Freshdesk

Meister your customer support tasks

MeisterTask now integrates with Freshdesk so your customer support agents can communicate more efficiently with your back office team! The integration lets you create new tasks in MeisterTask based on your Freshdesk tickets, or link tickets to existing tasks. Follow task progress, and keep up to date with discussions right inside Freshdesk!

Focus
MeisterTask now integrates with Freshdesk so your customer support agents can communicate more efficiently with your back office team! The integration lets you create new tasks in MeisterTask based on your Freshdesk tickets, or link tickets to existing tasks. Follow task progress, and keep up to date with discussions right inside Freshdesk!
6 Alternatives to MeisterTask for Freshdesk

ioneex

Customer relationship platform

ioneex help you bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections.

4 Alternatives to ioneex
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