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Alternative products to ScopeAI

ScopeAI

Extract insights from customer conversations using AI

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User ExperienceAnalyticsArtificial Intell...Tech

3 alternative and related products to ScopeAI

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Operator by Intercom

The bot for better customer experiences

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MessagingCustomer communic...Bots+ 1

Operator by Intercom is a customer service chatbot that handles simple tasks so you can focus on things only humans can do.

TechRepublic
You've probably seen one of Intercom's products before when clicking on the seemingly smiling customer help button displayed in the corner of many software company web pages. The company recently launched Operator, which brings a "bot with manners" into customer support conversations. It's part of Intercom's suite of software that helps businesses respond, e… See more
Inside Intercom
At Intercom we have always been very opinionated about bots and what they can and can't do. Today we're launching our very own bot, Operator. Operator is a simple, smart bot that augments many of the tasks you do today with Intercom. By taking over the mundane work (e.g.
CNBC
Josh Edelson | Getty Images The technology industry is infatuated with automated software programs powered by artificial intelligence. Alphabet's YouTube is using bots to recommend music videos, Amazon's are recommending online purchases and Facebook's are making it easier for businesses to communicate with users of its Messenger app.
8 Alternatives to Operator by Intercom
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Answer Bot by Zendesk

Machine learning designed for customer service

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MessagingCustomer communic...Artificial Intell...+ 2

Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.

TECHSEEN
Author Techseen Bureau Customer service software company, Zendesk, has introduced a smart Knowledge Base solution that captures the collective knowledge of an organization and combines it with machine learning technology to deliver a better customer experience. According to the company, Zendesk Guide will help customer service agents to resolve inquiries wit… See more
Zendesk
Customers should be able to choose the path of least resistance, the one that gets them from point A to B the fastest. This means being able to solve a problem quickly and ideally all on their own. Forrester found that 76 percent of customers prefer to find their own answers as opposed to speaking with a support agent.
6 Alternatives to Answer Bot by Zendesk
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