Alternative products to MeisterTask for Freshdesk

MeisterTask for Freshdesk

Meister your customer support tasks

MeisterTask now integrates with Freshdesk so your customer support agents can communicate more efficiently with your back office team! The integration lets you create new tasks in MeisterTask based on your Freshdesk tickets, or link tickets to existing tasks. Follow task progress, and keep up to date with discussions right inside Freshdesk!

6 alternative and related products to MeisterTask for Freshdesk

Trello

Organize anything, together

Trello is a web-based project management application with a beautiful card-based UI.

Waseem Aslam- Developer and Starter Upper
I would use Trello it is quite easy to use and its Free too. The best way to approach this is getting into the mindset of splitting up tasks and be diligent in moving items around the board otherwise it can be quite easy to just forget about trello and realise you haven't moved items around but the project has moved along .
Joshua Tab.- Crafting Meja and Walk
Trello is my favorite productivity tool to organize my ideas and classify them
Lorenzo Fiori- Marketing&SM Manager at Nanosystems
Trello is absolutely the best tool available online. It is a powerful solution for your project management even for free! Strongly recommended to everyone
49 Alternatives to Trello

Zendesk

Software for better customer service.

Fanland
May I suggest that you give Zendesk a try and actually set it up for your business as if you were prototyping your customer service/support department. Their trial is 30 days no credit card required. In my opinion, having evaluated Zendesk for e-commerce purposes, they actually are an industry leader in terms of: * corporate-y features for big dedicated sup… See more
Dan Moore- Vaporware
Look in the customer service category of products. Zendesk, for example, has a complete Knowledge Base system as part of their Customer Support Suite of tools.
Willie Morris- Formerly Amazon, Boeing, and Faithbox
Zendesk has a built in FAQ - plus it makes it easy for customer support to access and reference it.
12 Alternatives to Zendesk

Freshdesk

Everything you need to deliver exceptional customer support.

Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Hey Gian! I think something like Freshdesk might be really really useful. It has a robust ticketing system, comes with built-in phone and email. It is a fairly lightweight tool, and it suits your requirements to the T. The support team is always available, and there's a 30-day free trial as well. I'd suggest you take it for a spin.
Kesava Mandiga- Curious cat. Writer. Explorer.
Freshdesk offers a great core CRM tool with add-ons that help manage projects, tasks and more.
Arun Sathiya- Happiness Engineer, Automattic
Freshdesk has changed how I do customer support. It's free for unlimited agents and has a robust set of features that make customer support very easy. Disclosure: I work with Freshworks Inc, the company that makes Freshdesk.
Siftery
When one thinks of customer support, irate customers and hassled service support staff come to your mind. And with the advent of social media, the challenges for companies have multiplied. Girish saw the opportunity to offer a solution, and thus was born Freshdesk.
8 Alternatives to Freshdesk

Dayboard

Daily task management for teams

Ayush Mittal- bro @boombro, Founder RefR ✌
Get things done - Focus on 5 tasks you need to complete today and every time you open a new tab, Dayboard will remind you to do them. It also tells you how many tasks you completed every day and keeps a history. Its a free extension but in a paid plan you can set a list of distracting sites and Dayboard will notify you with the reminders.
5 Alternatives to Dayboard

Customer Service Academy by Freshdesk

Become a customer service expert with video lessons 🎓

Freshdesk Academy is a single, organized place to learn the basics of customer service. Using short, quickly consumable videos on topics such as writing good emails, say no to customers, and more, become a better customer service expert. 👩‍🎓

Freshdesk Academy also has interactive product courses that train learners on the Freshdesk product. 💻

YouTube
Get back to the basics of customer service with the Freshdesk Academy. You can learn important support skills like writing emails, expressing empathy, dealin...
Freshdesk Blogs
It's enough if you follow basic email etiquette to write a good email. But what if " good" isn't enough. What if you want to write an email that is exceptional and impactful? An exceptional support email helps you reach out and build a bond with a customer.
Freshdesk Blogs
When you are sending emails day in and day out, it's only natural for some emails to miss the mark. Maybe you sent the wrong link to someone or addressed someone by the wrong name. These are issues that can be easily fixed with a simple check-list.
Freshdesk Blogs
To be a better support agent, it's important to get some of the basics right. That's why, Freshdesk Academy now provides customer service training with short, quickly consumable courses like writing good emails, say no to customers, and more.
Freshdesk Blogs
Every time someone new joins our support team, they have to go through weeks of training and mentoring to become a productive member of the team. We tell them the story of how our company was founded and we train them on our cultural values.
10 Alternatives to Customer Service Academy by Freshdesk
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