Alternative products to Kayako

Kayako

Unified customer service platform

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

4 alternative and related products to Kayako

Zoho Desk

Context-aware help desk software for better customer service

Ben Carew- Growth marketer
We're using Zoho Desk and find it intuitive and easy to use. It obviously helps if you also use Zoho CRM and their web chat widget SalesIQ
Ramon- Startup Enthusiast
Simple yet powerful
Siftery
The inspiration to build Zoho Desk came from within. At Zoho, we deal with over 25 million users and their tickets often required collaboration between people from sales, marketing and engineering - all separated by distance - different buildings, cities or even continents.
5 Alternatives to Zoho Desk

Zendesk

Software for better customer service.

Fanland
May I suggest that you give Zendesk a try and actually set it up for your business as if you were prototyping your customer service/support department. Their trial is 30 days no credit card required. In my opinion, having evaluated Zendesk for e-commerce purposes, they actually are an industry leader in terms of: * corporate-y features for big dedicated sup… See more
Dan Moore- Vaporware
Look in the customer service category of products. Zendesk, for example, has a complete Knowledge Base system as part of their Customer Support Suite of tools.
Willie Morris- Formerly Amazon, Boeing, and Faithbox
Zendesk has a built in FAQ - plus it makes it easy for customer support to access and reference it.
13 Alternatives to Zendesk

What are some good alternatives to Zendesk?

Redon GjikaProduct Bonsai, Former BCG
Front - Collaborate on Customer Support, Hiring, Sales, and more.
"Thousands of companies have switched from traditional helpdesks to Front :)"
Driftt - Customer communication app for product marketers
"We've been using Drift from day one when it was just Live Chat. The ability to chat with visitors to answer support questions or sales ques… See more
Drag Pro - Transform Gmail into organized To Do lists (like Trello)
"Over 30,000 users use Drag's shared inbox instead of Zendesk-style Help Desks. We're a great Zendesk alternative :)"

What's the best bug & issue tracking tools for non-technical teams?

Faiz MokhtarSoftware Engineer, Malaysia
Futuramo Visual Tickets - Requests, feedback and ideas shared visually
"Futuramo Visual Tickets lets your team easily report bugs by uploading screenshots/images and annotating directly on them. No additional de… See more
Kayako - Unified customer service platform
"Since you don't talk about prices or being self hosted, i'd recommend Kayako. It's a helpdesk service who a like a lot, because it's easy t… See more

What are some startups that never raised money from VCs or Angels and still made it?

Vikas JhaDigital Entrepreneur & Ex- VC
Kayako - Unified customer service platform
"Founded in 2001, Kayako is a customer service platform company that is bootstrapped. It has 30,000+ customers around the globe, 150+ employ… See more

Which is the best and free alternative to intercom.io?

Manish ShahiStartup Freak
Drift 2.0 - A scalable way to talk to your customers
"I'm currently using the free tier from Drift and it's great. To get started you can get plenty of value from the free version when you cust… See more
Freshchat - Catch 'em all. Keep 'em all.
"It offers integrations to other services like Slack on the free version. This is a huge perk compared to the top voted recommendations. It … See more
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