6 Alternatives to Kayako
VinayZoho Desk has everything from your list and most importantly, cost-effective - how most SaaS apps should be! Check it out.
Chinmayee MishraZoho Desk would be a good option too, here's why: Help Center — A multi-brand help center that helps your customers find answers without having to wait for them from the support team. You can customize it to your liking and host: - A knowledgable base that’s searchable so your customers can get instant help. - An online community where your customers ca… See more
Chinmayee MishraZoho Desk is a context-aware help desk software that allows you to manage tickets from multiple channels in one platform and gives you the required context to talk to your customers. Our support team can have you up and running quickly. If you're the DIY person, there's a 15-day no-credit-card free trial as well. Head over to zoho.com/desk to learn more.
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SifteryThe inspiration to build Zoho Desk came from within. At Zoho, we deal with over 25 million users and their tickets often required collaboration between people from sales, marketing and engineering - all separated by distance - different buildings, cities or even continents.
Malin AnderssonAlso easy to use, looks nice and gives you a good structure, base subscription €5/month should be sufficient.
Lizaveta SalianikAs simple as it may sound Zendesk is so far the most convenient tool I have been using for customer support. First and foremost come the features that help to speed up and automatize the process, thus decreasing the response time. Those heroes are Macros and Comments. Basically, what you do from the very start is create a sheet with the most common issues … See more