Alternative products to Intercom Real-Time

41 alternative and related products to Intercom Real-Time

Intercom Real-Time

Have live conversations with users inside your apps

41 Alternatives to Intercom Real-Time

Website based Chatbot builder => get more Lead

Landbot is a tool to create conversational websites visitors love. Engage and boost conversion with human conversations, at scale.

💬 Conversational Interface instead of NLP to match user expectations

🎨 +20 visual elements to customize, all-new code-free bot builder

🔌 Use it as a full page, a banner or a widget!

👉 Go and create your own

Recommendations
Sahil Aggarwal
Sahil Aggarwal- Co-founder & CEO of Leadworx
Best tool ever for capturing product feedback
Shamit Khemka
Shamit Khemka- M.D. - SynapseIndia
Landbot is the no-coding, fully customizable chatbot that lives on your website and talks to your visitors.
Jiaqi Pan
Jiaqi Pan- CEO at Landbot.io
Landbot allows you to build a beautiful bot to capture leads on your website, intelligently qualify them and send them to the tools you already use, not a single line of code required.
Around the web
Medium
The Internet has changed our lives completely. It has put a massive amount of information accessible at our fingertips. However, Herber Simon once said: "A wealth of information creates a poverty of attention, and need to allocate that attention efficiently among the overabundance of information sources that might consume it."
Chatbots Magazine
When I published my last post, many readers were asking me to provide more details about Conversational Interfaces (CI). Therefore, today I want to go through some basic concepts about CI, highlight the main differences from other chatbot approaches like NLP or Voice UI. Finally, I will show some interesting examples.
10 Alternatives to Landbot - Lead Chatbot

A scalable way to talk to your customers

Recommendations
Kunal Bhatia
Kunal Bhatia- Co-founder & Design Lead @SlidesUp
I'm currently using the free tier from Drift and it's great. To get started you can get plenty of value from the free version when you customize the implementation. If things pick up, their next tier starts at $50 a month.
Pranay Sanghavi
Pranay Sanghavi- TelecomBazaar
have used it since year - the free tier for a startup product is sufficient. but am now looking at intercom - have applied for their startup program that starts at US$50 a month for a year
Cordell Yee
Cordell Yee- UI/UX, Product designer // @mappifyco
Drift has excellent features for the free tier, which are completely valuable at the price. Live chat and email + slack integrations cover most needs.
22 Alternatives to Drift 2.0

Facebook's newest product for online businesses 🗣️

In response to mounting pressure from @Snap on the charts and @Twitter’s unprecedented move of increasing the character limit, Facebook has pivoted into the enterprise. Developing story.

Recommendations
Tkachenko Arthur 🇺🇦
Tkachenko Arthur 🇺🇦- Building a tools for Food Tech projects
Because it's part of FB ecosystem
Around the web
Engadget
While most of the billion-plus users on Facebook Messenger are individuals, the company has refined its messaging platform to be more business-friendly. Back in April, it introduced a Discover tab to better connect individuals with companies they'd enjoy, as well as improved chatbot functionality.
TechCrunch
Facebook Messenger is coming to businesses' own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices.
Product Hunt
In response to mounting pressure from Snap on the App Store and Twitter's unprecedented move to increase its iconic 140 character limit, Facebook has pivoted into the enterprise. The social network's...
12 Alternatives to Messenger Customer Chat

Freshchat is a modern messaging software powering millions of conversations for sales and customer engagement teams.

Convert visitors into leads and users into happy, engaged customers on the website, in-app, mobile, and social DMs. A leap from legacy live chat software, Freshchat helps businesses and its teams focus on continuous and context-driven messaging experience.

Recommendations
Arun Sathiya
Arun Sathiya- Happiness Engineer, Automattic
Freshchat is a powerful, full-featured modern messaging software for sales and customer engagement. Made for web and mobile chat.
Srebalaji Thirumalai
Srebalaji Thirumalai- Made in India. Startup enthusiast. Coder
Freshchat is affordable and supports web and mobile.
Arun Sathiya
Arun Sathiya- Happiness Engineer, Automattic
Great product + generous free tier. Disclosure: I work with the team on launch and marketing.
Around the web
VCCircle
Chennai-based Freshworks Technologies Pvt. Ltd., the Indian subsidiary of cloud-based customer engagement platform Freshworks Inc, has launched a consumer messaging platform Freshchat, the company said in a statement. The product, which will be the sixth from the Freshworks stable, will help businesses capture more leads and drive sales, the statement said.
Inc42 Media
Cloud-based business software provider Freshworks (previously, Freshdesk) has launched its latest product, Freshchat, a new product for customer engagement on websites and apps. Freshchat is the sixth product from Freshworks' kitty which includes Freshdesk, Freshservice, Freshsales, Freshcaller, and Freshteam. Freshchat aims to make a modern messaging experi… See more
CRM Magazine
Freshworks' Freshchat is a customer messaging platform for sales and support teams.
Freshchat Blog
Today we announce the launch of a brand new product for customer engagement on websites and apps, Freshchat. It is our sixth product at Freshworks, and aims to make a modern messaging experience accessible to businesses of all sizes. You may be wondering, "Didn't Freshdesk have a live chat capability built-in right from 2013.
YourStory.com
Three acquisitions from the past have played a key role in building Freshworks' latest product Freshchat. It's a messaging product that provides a suite of website and in-product engagement capabilities which help businesses capture more leads and drive sales. Acquisition #6 (Chatmity) and #8 (Joe Hukum) for FreshWorks have helped the company in shaping its … See more
5 Alternatives to Freshchat

A bold aesthetic. Simplified navigation. Faster workflows.

We’ve redesigned the entire Intercom web app to deliver an even better experience for you and your sales, marketing and support teams. You’ll find a cleaner and more efficient layout, simplified navigation, and brand-new features to help you work faster. Here’s a quick video that covers what’s new: https://intercom.wistia.com/medias/6ukeyaimcf

Around the web
Inside Intercom
We just raised $125M in a round led by Mary Meeker at Kleiner Perkins. Here's what we're going to do with it. 2018 is shaping up to be a massive year for the Intercom platform. Historically, we've spent proportionately way more on research and development than other software companies we track, and that won't stop any time soon.
Inside Intercom
In software change is never easy, and change aversion from users can make it even more difficult. Through our journey redesigning Inbox, we learned that while users may not automatically hate change, it's also impossible to predict how exactly they will react and how visceral their reactions might be.
7 Alternatives to An all-new Intercom

The simplest way for teams to manage website chat

Front Chat brings live chat into your inbox. Messages sync instantly between your website and Front, so your team can respond faster to website chats without switching tools. Use the same workflows for live chat that you use for your other channels in Front, where getting help from a teammate is as simple as @mentioning them.

Around the web
Front Blog - Email, Customer Support and Startups Blog
Introducing Front Chat: the simplest way to chat with your website visitors Front Chat brings live chat conversations to where your team works - your inbox. Whether you're closing a new deal, answering a question about your business, or just want to let someone know that sweater they're eyeing runs a little big, Front Chat makes it easy to deliver a great cu… See more
5 Alternatives to Front Chat

Chat with customers & get help with marketing in one app

Shopify Ping is a free iOS app for Shopify merchants that brings together customer conversations, marketing workflows, and more in a single place on your phone.

Around the web
VentureBeat
Shopify today launches Ping, a standalone app that lets merchants manage customer conversations, whether they begin on a website, Facebook Messenger, or via SMS. Ping is now available on iOS and is designed to link with the Shopify app.
TechCrunch
Shopify announced a new app today to help its ecommerce customers communicate directly with their customers in a unified messaging tool. As the company describes it on the Product Hunt page where it made the announcement, " Shopify Ping is a free mobile workspace for Shopify merchants that brings together customer conversations, marketing workflows, and more… See more
Rating and price
12 Alternatives to Shopify Ping

Resolve live chats faster by watching where users get stuck

CustomerJet is a new tool for ecommerce that reduces cart abandonment on your store. It records users’ behaviour on your commerce store just before they message you on live chat. You can watch the videos and understand issues instantly. CustomerJet lets you help your customers better and increase your store’s sales.

10 Alternatives to CustomerJet

Free full-featured live chat with unlimited users & chats

Pure Chat is a free, full-featured live chat tool that enables businesses to instantly connect with their website visitors in the moments that matter most.

Around the web
The Next Web
As a (failed) entrepreneur I can personally tell you that one of the biggest hardships me and my team faced was financial woes for things we needed around the office and online. Everything seemed to cost money - money that we didn't have. Sure, there were some free programs we were able to use to ...
Siftery
From its inception, Pure Chat was developed with entrepreneurs and small to mid-sized teams in mind. Pure Chat now serves over 14,000 customers in 100+ countries and now conducts over 500,000 live chats every month.
G2 Crowd
Arizona is big. Not Texas big, obviously; more like sixth-biggest state big. But Arizona can feel pretty empty, almost deserted you might say; only about 7 million people live there. And though the vast majority of the state may be desert, Arizona is home to oases full of tech innovation.
17 Alternatives to Pure Chat - Free Live Chat

Product feedback made for Intercom

Hi there 👋

Userfeed helps you connect feedback to customer data and conversations, close the loop on product updates, prioritize what to build, and share your roadmap. Built on the customer engagement platform you know & love: Intercom. With our Messenger app, you'll never have to ask your users to leave and log into another forum/app again 🙂

Recommendations
Michael Sengbusch
Michael Sengbusch- CEO, @Eletype
Because it works seamlessly with Intercom.
Michael Sengbusch
Michael Sengbusch- CEO, @Eletype
Because it works seamlessly with Intercom.
Kyle Conarro
Kyle Conarro- Co-Founder @ Ad Reform / Userfeed
Built on Intercom, Userfeed is a lightweight tool to log feedback within conversations (and gather directly from users in Intercom's messenger). You can push features to GitHub when it's time to build, and then easily message all interested users directly via Intercom when a feature is shipped. Sign up for a free at https://www.userfeed.io and pay nothing u… See more
Around the web
Medium
We've been pretty vocal about our love for Intercom as we've grown our profitable, bootstrapped SaaS business over the last year (Ad Reform). We run our entire business through the platform. It helps us compete at a higher level while providing a better customer experience.
7 Alternatives to Userfeed

Handle customer support via messaging apps, social & webchat

Recommendations
Danny Sherrard
Danny Sherrard- VP of Growth & Digital Marketing
I've heard great things. They just launched. I've used the trial version and it's pretty good tbh
Around the web
Siftery
See which companies are using ServiceDock, compare its alternatives, and read reviews from verified users and experts
5 Alternatives to ServiceDock

Beautiful, simple, and free live chat for your website

GoSquared Live Chat is a beautiful live chat tool to increase conversion on your website. Effortlessly speak with visitors and customers with all the key insights you need to close every sale and make every customer smile.

Recommendations
Leo Bassam
Leo Bassam- Founder, CEO at Plutio.com
I've been using GoSquared since they've launched and it has been absolutely GREAT! What truly attracted me to it is that they are not just building another live-chat... they're building an all-in-one solution for you to communicate, track and visualise your customers. I personally love it, and I would recommend it to anyone!
Around the web
GoSquared Blog
Announcing the beta of GoSquared Live Chat - live chat software for instant, personal and easy customer communication online.
15 Alternatives to GoSquared Live Chat

Visually integrate Voice and SMS into your apps in minutes.

PHLO is for developers who are looking at rapidly deploying communication capabilities (Voice calls, SMS and more) into their application. PHLO eliminates the need to refer to documentation back & forth, drastically reduces lines of code & integration steps so that you can build even complex use-cases rapidly, and ship faster.

Keep building! 🤘

Recommendations
Pranayjeet Thakare
Pranayjeet Thakare- Software Developer
We needed sms feature for our application, within few hours we were able integrate. Smooth!
Prasad Lingawar
Prasad Lingawar- Growth @ Plivo
You could send SMS globally with PHLO at a reasonable price. I hope this helps! P.S. I work at Plivo
Prasad Lingawar
Prasad Lingawar- Growth @ Plivo
You could do a lot with Google Calendar's APIs and Plivo's SMS APIs. I hope this helps! P.S. I work at Plivo.
Around the web
Announcing PHLO - A whole new way of integrating communications into your application
Plivo's SMS API and Voice API enables businesses to communicate with their customers at global scale. Sign up for free now.
10 Alternatives to PHLO by PLIVO
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