Alternative products to Intercom

37 alternative and related products to Intercom

Intercom

Communicate personally with every single customer.

37 Alternatives to Intercom

Website based Chatbot builder => get more Lead

Landbot is a tool to create conversational websites visitors love. Engage and boost conversion with human conversations, at scale.

💬 Conversational Interface instead of NLP to match user expectations

🎨 +20 visual elements to customize, all-new code-free bot builder

🔌 Use it as a full page, a banner or a widget!

👉 Go and create your own

Recommendations
Shamit Khemka
Shamit Khemka- M.D. - SynapseIndia
Landbot is the no-coding, fully customizable chatbot that lives on your website and talks to your visitors.
Jiaqi Pan
Jiaqi Pan- CEO at Landbot.io
Landbot allows you to build a beautiful bot to capture leads on your website, intelligently qualify them and send them to the tools you already use, not a single line of code required.
Jiaqi Pan
Jiaqi Pan- CEO at Landbot.io
Help to increase conversion rate in lead generation by engaging with customers.
Around the web
Medium
The Internet has changed our lives completely. It has put a massive amount of information accessible at our fingertips. However, Herber Simon once said: "A wealth of information creates a poverty of attention, and need to allocate that attention efficiently among the overabundance of information sources that might consume it."
Chatbots Magazine
When I published my last post, many readers were asking me to provide more details about Conversational Interfaces (CI). Therefore, today I want to go through some basic concepts about CI, highlight the main differences from other chatbot approaches like NLP or Voice UI. Finally, I will show some interesting examples.
9 Alternatives to Landbot - Lead Chatbot

Facebook's newest product for online businesses 🗣️

In response to mounting pressure from @Snap on the charts and @Twitter’s unprecedented move of increasing the character limit, Facebook has pivoted into the enterprise. Developing story.

Recommendations
Tkachenko Arthur 🇺🇦
Tkachenko Arthur 🇺🇦- Building a tools for Food Tech projects
Because it's part of FB ecosystem
Around the web
Engadget
While most of the billion-plus users on Facebook Messenger are individuals, the company has refined its messaging platform to be more business-friendly. Back in April, it introduced a Discover tab to better connect individuals with companies they'd enjoy, as well as improved chatbot functionality.
TechCrunch
Facebook Messenger is coming to businesses' own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices.
Product Hunt
In response to mounting pressure from Snap on the App Store and Twitter's unprecedented move to increase its iconic 140 character limit, Facebook has pivoted into the enterprise. The social network's...
12 Alternatives to Messenger Customer Chat

Around the web
The Zapier Blog
There might be only one real criteria for the best chat app for your team: How easy it is for everyone to use. With dozens of great video and text chat apps for teams-each of which include quite similar features-the deciding factor is often down to the way your team...
9to5Google
With the launch of Allo and Duo, Google telegraphed last year that Hangouts would be moving to a more enterprise focus. Today, the service is finally seeing that major revamp, with the app being split into Hangouts Chat and Hangouts Meet. The former is a Slack-like group chat tool, while the latter improves the video conferencing experience.
G Suite Updates Blog
Earlier today, we announced the public launch of Hangouts Meet and the Early Adopter Program for Hangouts Chat, the new enterprise-focused video meetings and online messaging experiences coming to Google Hangouts. Learn more about the new Hangouts in our blog post here: Meet the new Hangouts.
VentureBeat
Popular virtual private network (VPN) provider TunnelBear is extending its paws into a new privacy-focused product with the launch of a cross-platform password management app. Available now in beta, RememBear (get it?) is currently available on Windows, Android, Mac, and iOS, as well as through a Chrome browser extension.
TechCrunch
Google's messaging strategy can be confusing, but if there's one thing that's clear after today's Cloud Next keynote, it's that the company is doubling down on the idea that Hangouts is its enterprise product and Allo/Duo are its consumer communications apps. But now there are a couple of new wrinkles in the Hangouts story.
12 Alternatives to Hangouts Chat by Google (Early Access)

Turn Slack messages into tickets, issues, tasks, and more.

Actions turn Slack messages into inputs, enabling people to set work in motion and make sure nothing falls through the cracks between Slack and the tools they use for work. Learn more on the Slack Platform blog.

Around the web
Medium
Your app's users are in Slack all day, coming up with ideas, outlining next steps, and assigning owners for their work. Now with Actions, you can build an easy way for them to take action on Slack conversations - turning messages into tasks, tickets, follow-ups or leads with your app.
18 Alternatives to Actions from Slack

A beautiful, simple live chat for websites.✨

Chaport is a beautiful, simple live chat, with premium quality and affordable price. Chaport is designed as a modern messenger. It has a single app for operators and admins with clean UI, same for all platforms.

Recommendations
Alex Shvalev
Alex Shvalev- CEO & Co-founder, Chaport Live Chat
Premium quality. Cheaper than most competitors. Free forever plan for 5 agents with unlimited chat history. Beautiful apps for Mac & Windows. Integration with Zendesk using Zapier.
Mikhail Kokarev
Mikhail Kokarev
Your customer service will thrive with this product. Easily embeddable into any website, affordable price, streamlined workflow for teams.
Dmitry Fedotov
Dmitry Fedotov- ppc specialist
Good product I use and recommend!
21 Alternatives to Chaport

Helping teams provide personal support at scale.

A new and better way to support your customers. Groove 2.0 helps you turn your customer interactions into meaningful conversations and stronger relationships. Comprised of a simple yet powerful multi-channel shared Inbox, Knowledge Base, and Reports, Groove 2.0 is a perfect alternative to overly complicated and overpriced help desk solutions.

Recommendations
Agata Krzysztofik
Agata Krzysztofik- Head of Growth @Groove
Groove has recently rebuilt the Knowledge Base product from the ground up to be the absolute best option for help docs on the market. With the new Knowledge Base supporting WYSIWYG-based rich text editing, you can easily build UX-friendly and beautiful KBs that match your company’s branding and colors. The new KB is also optimized for mobile, SEO, and open g… See more
Agata Krzysztofik
Agata Krzysztofik- Head of Growth @Groove
Groove's Knowledge Base supports WYSIWYG-based rich text editing. You can easily build UX-friendly and beautiful KBs that match your company’s branding and colors. It's also optimized for mobile, SEO, and open graph. It offers 1-click SSL and allows to easily use your own domain.
Around the web
Jeffbullas's Blog
You have a website, a few social media profiles, and even traffic coming in from search results. This is all nice and dandy, but when you factor in that there are now more than a billion active websites and blogs on the internet today, you are going to need more tools and resources in order to beat your competitors.
Search Engine Journal
Ecommerce sales in 2018 have, so far, exceeded $500 billion in the U.S. alone. With the increasing use of smartphones and online payment methods, there's no doubt that ecommerce merchants are experiencing growth. Ecommerce merchants in a small study conducted by eCommerceFuel experienced an annual revenue growth of 36.8 percent in 2018.
Social Media Week
It was a wild year for social media. In 2018, an embattled Facebook weathered a series of major data breaches and received unprecedented government scrutiny; Snapchat released an unpopular update that-paired with a tweet from a Kardashian -drove away millions of users; Jake Paul offended pretty much the whole Internet when he recorded a suicide victim and pu… See more
5 Alternatives to Groove 2.0

AI & ML base chatbots & live chat with video chat & cobrowse

A live chat software with video chat and remote co browsing within your website and mobile apps. Also tagove have inbuild profile management tools where you can manage all your sales and support inquiries to follow them with call, email and in-app message.

AI and ML based chatbots is ultimate feature that Tagove have where it automate lot of chats

Recommendations
Nichole Elizabeth DeMeré
Nichole Elizabeth DeMeré- B2B SaaS Consultant
It still requires a subscription at $30 / per seat / per month.
Around the web
Tagove
Tagove was recently named an award winner for Best Live Chat Software in 2017 by leading Digital Marketing Agency; Studio-40.Studio-40 is a leadin . .
11 Alternatives to Tagove

Grow your early-stage startup with this 95% off discount

Startups need to scale, and they need to scale fast. With Drift for Startups, you get everything you need to automate your entire funnel and generate more qualified leads, book more sales meetings, and close more deals. You'll have access to the entire Drift platform (chatbot, email for marketing, meeting scheduler, and sales sequence) for 95% off.

Around the web
Drift Blog
Alright, this is a fun one to share: Starting today, early stage startups can get the full power of our conversational marketing platform for 95% off. That's not a typo. We believe so much in the power of talking to the people who are visiting your website instead of making them fill out forms that...
10 Alternatives to Drift for Startups

Free live chat and in-app messenger by HelpCrunch is a perfect solution for early-stage startups and small businesses that want to communicate better with their customers.

Recommendations
Daniil Kopilevych
Daniil Kopilevych- Growth Manager at HelpCrunch
Best free alternative to Intercom
Daniil Kopilevych
Daniil Kopilevych- Growth Manager at HelpCrunch
Best Free live chat
Ivan Burban
Ivan Burban- Head of Digital Marketing at Stripo
Nice product!
Around the web
Capterra
Find out what users are saying about HelpCrunch. Read user HelpCrunch reviews, pricing information and what features it offers.
HelpCrunch
Having a live chat tool on your website is a sure-fire way to increase conversions and boost your customer satisfaction rate (up to 73%, actually). It's one of the most powerful inbound marketing tools.
7 Alternatives to Free HelpCrunch Live Chat

Free full-featured live chat with unlimited users & chats

Pure Chat is a free, full-featured live chat tool that enables businesses to instantly connect with their website visitors in the moments that matter most.

Around the web
The Next Web
As a (failed) entrepreneur I can personally tell you that one of the biggest hardships me and my team faced was financial woes for things we needed around the office and online. Everything seemed to cost money - money that we didn't have. Sure, there were some free programs we were able to use to ...
Siftery
From its inception, Pure Chat was developed with entrepreneurs and small to mid-sized teams in mind. Pure Chat now serves over 14,000 customers in 100+ countries and now conducts over 500,000 live chats every month.
G2 Crowd
Arizona is big. Not Texas big, obviously; more like sixth-biggest state big. But Arizona can feel pretty empty, almost deserted you might say; only about 7 million people live there. And though the vast majority of the state may be desert, Arizona is home to oases full of tech innovation.
16 Alternatives to Pure Chat - Free Live Chat

Customer communication app for product marketers

Recommendations
Irmak Berktas
Irmak Berktas- Co-founder/CEO of Pony Express HQ
We use Drift for our live chat tool. It is very easy to use, and free. We also connect Drift to Slack so the team can answer our platform visitors in real time.
Keerthi Jayadevan
Keerthi Jayadevan- Building AsyncMatic
We use Drift at https://asyncmatic.com - Really useful.
John Blackwell
John Blackwell- Founder at EveryBalance
Was recommended this in a tweet and the founder gave us a free premium account! So far the experience is great even though we haven't set it up for its full potential.
20 Alternatives to Driftt

All your socials in one omni-channel contact widget

HelloBox is a Omnichannel Contact Widget. Your website visitors can choose from WhatsApp Chat, Facebook Messenger, Twitter Direct Messages, Email-Form, voice, SMS, call-back, location lookup, vCard Download and many more...

Increase your engagement rate by providing contact options your audience prefer and are already used to.

Recommendations
Paul Anderie
Paul Anderie- Educator and Entrepreneur
Live chat can gets frustrated for website users. More and more people are not engaging with live chat, when they don't get an instant reply. With HelloBox you can provide communication channels your users are already using. This results in a much higher engagement rate. For e-commerce sitea, we've seen a 4X increase in engagement with HelloBox compared to … See more
5 Alternatives to HelloBox 2.0

Personalize your website for each visitor

Mutiny helps SaaS companies personalize their website for each visitor to close more sales. For example, Mutiny can dynamically change a website’s customer testimonials to match the visitor’s industry.

Around the web
TechCrunch
Mutiny, which is part of the current batch of startups at accelerator Y Combinator, helps business-to-business, software-as-a-service companies present a message that's customized to each visitor on their website. Co-founder and CEO Jaleh Rezaei said this concept is alive and well in the anal...
10 Alternatives to Mutiny

Automate SMS replies using a bot

Create and train a bot that works with your phone number and automatically replies to customer queries received via SMS. You can connect webhooks to fetch dynamic user data to further automate a lot of queries like account related information like order status, account balance, subscription date, transaction data etc.

Around the web
Justcall
USE CASE : Use case of SMS bot in Insurance Industry This new feature will make your life even simpler by sending automated text replies to your customer. This feature can have an extensive use in the Insurance industry as it has numerous customers and manual reply to each can become a tedious job.You can see here how easy it is to create a bot and increase … See more
Justcall
SMS bot can prove to be a time saver tool for online shopping sites and brands.With online shoppers increasing manifold,it can be very time consuming to reply manually. Hence,SMS bot seeps in such scenario to increase your team's productivity with higher results. Below is the use case for the same.
2 Alternatives to SMS Bot Creator

Live chat, lead capture, and feedback in one widget.

Assistant by GoSquared is the intelligent widget for your website that helps you convert visitors into leads and customers.

Around the web
GoSquared Blog
Today, we're incredibly excited to announce GoSquared Assistant - the scalable way to engage and convert visitors on your website. A helping hand for your visitors, users, and customers Modern, friendly, personal live chat for your visitors and customers When you run a shop in the physical world, you don't leave it empty without any ...
8 Alternatives to Assistant by GoSquared
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