Alternative products to Intercom

Intercom

Communicate personally with every single customer.

21 alternative and related products to Intercom

Landbot

Build conversational websites, convert more visitors

Landbot is a tool to create conversational websites visitors love. Engage and boost conversion with human conversations, at scale.

💬 Conversational Interface instead of NLP to match user expectations

🎨 +20 visual elements to customize, all-new code-free bot builder

🔌 Use it as a full page, a banner or a widget!

👉 Go and create your own

Medium
The Internet has changed our lives completely. It has put a massive amount of information accessible at our fingertips. However, Herber Simon once said: "A wealth of information creates a poverty of attention, and need to allocate that attention efficiently among the overabundance of information sources that might consume it."
Chatbots Magazine
When I published my last post, many readers were asking me to provide more details about Conversational Interfaces (CI). Therefore, today I want to go through some basic concepts about CI, highlight the main differences from other chatbot approaches like NLP or Voice UI. Finally, I will show some interesting examples.
8 Alternatives to Landbot

Messenger Customer Chat

Facebook's newest product for online businesses 🗣️

In response to mounting pressure from @Snap on the charts and @Twitter’s unprecedented move of increasing the character limit, Facebook has pivoted into the enterprise. Developing story.

Tkachenko Arthur 🇺🇦- Building a tools for Food Tech projects
Because it's part of FB ecosystem
Engadget
While most of the billion-plus users on Facebook Messenger are individuals, the company has refined its messaging platform to be more business-friendly. Back in April, it introduced a Discover tab to better connect individuals with companies they'd enjoy, as well as improved chatbot functionality.
TechCrunch
Facebook Messenger is coming to businesses' own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices.
Product Hunt
In response to mounting pressure from Snap on the App Store and Twitter's unprecedented move to increase its iconic 140 character limit, Facebook has pivoted into the enterprise. The social network's...
10 Alternatives to Messenger Customer Chat
The Zapier Blog
There might be only one real criteria for the best chat app for your team: How easy it is for everyone to use. With dozens of great video and text chat apps for teams-each of which include quite similar features-the deciding factor is often down to the way your team...
9to5Google
With the launch of Allo and Duo, Google telegraphed last year that Hangouts would be moving to a more enterprise focus. Today, the service is finally seeing that major revamp, with the app being split into Hangouts Chat and Hangouts Meet. The former is a Slack-like group chat tool, while the latter improves the video conferencing experience.
G Suite Updates Blog
Earlier today, we announced the public launch of Hangouts Meet and the Early Adopter Program for Hangouts Chat, the new enterprise-focused video meetings and online messaging experiences coming to Google Hangouts. Learn more about the new Hangouts in our blog post here: Meet the new Hangouts.
VentureBeat
Popular virtual private network (VPN) provider TunnelBear is extending its paws into a new privacy-focused product with the launch of a cross-platform password management app. Available now in beta, RememBear (get it?) is currently available on Windows, Android, Mac, and iOS, as well as through a Chrome browser extension.
TechCrunch
Google's messaging strategy can be confusing, but if there's one thing that's clear after today's Cloud Next keynote, it's that the company is doubling down on the idea that Hangouts is its enterprise product and Allo/Duo are its consumer communications apps. But now there are a couple of new wrinkles in the Hangouts story.
12 Alternatives to Hangouts Chat by Google (Early Access)

Actions from Slack

Turn Slack messages into tickets, issues, tasks, and more.

Actions turn Slack messages into inputs, enabling people to set work in motion and make sure nothing falls through the cracks between Slack and the tools they use for work. Learn more on the Slack Platform blog.

Medium
Your app's users are in Slack all day, coming up with ideas, outlining next steps, and assigning owners for their work. Now with Actions, you can build an easy way for them to take action on Slack conversations - turning messages into tasks, tickets, follow-ups or leads with your app.
15 Alternatives to Actions from Slack

Tagove

AI & ML base chatbots & live chat with video chat & cobrowse

A live chat software with video chat and remote co browsing within your website and mobile apps. Also tagove have inbuild profile management tools where you can manage all your sales and support inquiries to follow them with call, email and in-app message.

AI and ML based chatbots is ultimate feature that Tagove have where it automate lot of chats

Nichole Elizabeth DeMeré- Co-Founder PurposeBeyondProduct.com
It still requires a subscription at $30 / per seat / per month.
Tagove
Tagove was recently named an award winner for Best Live Chat Software in 2017 by leading Digital Marketing Agency; Studio-40.Studio-40 is a leadin . .
11 Alternatives to Tagove

Drift for Startups

Grow your early-stage startup with this 95% off discount

Startups need to scale, and they need to scale fast. With Drift for Startups, you get everything you need to automate your entire funnel and generate more qualified leads, book more sales meetings, and close more deals. You'll have access to the entire Drift platform (chatbot, email for marketing, meeting scheduler, and sales sequence) for 95% off.

Drift Blog
Alright, this is a fun one to share: Starting today, early stage startups can get the full power of our conversational marketing platform for 95% off. That's not a typo. We believe so much in the power of talking to the people who are visiting your website instead of making them fill out forms that...
10 Alternatives to Drift for Startups

Pure Chat - Free Live Chat

Free full-featured live chat with unlimited users & chats

Pure Chat is a free, full-featured live chat tool that enables businesses to instantly connect with their website visitors in the moments that matter most.

The Next Web
As a (failed) entrepreneur I can personally tell you that one of the biggest hardships me and my team faced was financial woes for things we needed around the office and online. Everything seemed to cost money - money that we didn't have. Sure, there were some free programs we were able to use to ...
Siftery
From its inception, Pure Chat was developed with entrepreneurs and small to mid-sized teams in mind. Pure Chat now serves over 14,000 customers in 100+ countries and now conducts over 500,000 live chats every month.
G2 Crowd
Arizona is big. Not Texas big, obviously; more like sixth-biggest state big. But Arizona can feel pretty empty, almost deserted you might say; only about 7 million people live there. And though the vast majority of the state may be desert, Arizona is home to oases full of tech innovation.
15 Alternatives to Pure Chat - Free Live Chat

Driftt

Customer communication app for product marketers

Ben Lang- Spoke
Similar offerings to Intercom, I'd look into both of them and see which fits your needs better.
Stanislav Dimitrov- Marketing manager
The reason is simple - we saw incredible growth in lead generation. The direct channel to customers is helping us to get insight on any potential flaws on the website. It also allows us to send customized messages depending on certain behaviour on our website.
Ben Lang- Spoke
Similar offerings to Intercom, fantastic way to communicate with users and constantly get feedback.
13 Alternatives to Driftt

Mutiny

Personalize your website for each visitor

Mutiny helps SaaS companies personalize their website for each visitor to close more sales. For example, Mutiny can dynamically change a website’s customer testimonials to match the visitor’s industry.

TechCrunch
Mutiny, which is part of the current batch of startups at accelerator Y Combinator, helps business-to-business, software-as-a-service companies present a message that's customized to each visitor on their website. Co-founder and CEO Jaleh Rezaei said this concept is alive and well in the anal...
8 Alternatives to Mutiny

Assistant by GoSquared

Live chat, lead capture, and feedback in one widget.

Assistant by GoSquared is the intelligent widget for your website that helps you convert visitors into leads and customers.

GoSquared Blog
Today, we're incredibly excited to announce GoSquared Assistant - the scalable way to engage and convert visitors on your website. A helping hand for your visitors, users, and customers Modern, friendly, personal live chat for your visitors and customers When you run a shop in the physical world, you don't leave it empty without any ...
7 Alternatives to Assistant by GoSquared

Salesmachine for Intercom

Turn Intercom into a customer success platform.

With Salesmachine for Intercom, you can turn Intercom into a customer success platform. It scores the health of your customers at every stage of the customer lifecycle based on account-based success metrics. Your customer success team can finally anticipate customer risks to increase retention. Setting it up only takes a couple minutes. Try it out!

8 Alternatives to Salesmachine for Intercom

Create custom interactive experiences that sit on top of the chat window and work across all messaging channels. Combine the intimacy and contextuality of conversational interfaces with the flexibility and richness of traditional web UIs. Help users complete the most complex tasks without ever having to leave the conversation.

Smooch Blog | The Place to Learn All About Messaging and Conversational Experiences
Today we're launching a new capability in Smooch that empowers businesses to create custom interactive experiences inside the chat window of any messaging channel - reducing friction for customers and making the promise of conversational commerce into a reality. Over the past few years there's been a ton of
4 Alternatives to Conversation Extensions by Smooch.io

Pidgins

Transforming customer communications with SMS

Pidgins is a smart and beautiful SMS Text Messaging solution for small to mid sized businesses. Your customers want to text you, and probably already are. Pidgins makes it easy to start texting. Schedule appointments, give customers important information, and sell through SMS messaging.

7 Alternatives to Pidgins

What is the best tool to welcome a new user on your website?

ValentinInvestor & board member @ Ikigai
Intercom - Communicate personally with every single customer.
"Intercom is a great product and offers very personalised experiences. The best callback/live chat features are ones that integrate well wit… See more
Freshchat - Catch 'em all. Keep 'em all.
"I like Freshchat"
HelpHero - The onboarding & help experience your users deserve. 🤔👉💡
"Great tool for creating great onboarding experiences and driving feature adoption on websites."

As a start-up, what was the first SaaS product you paid for?

Nayan KumarEntrepreneur
Stripe - Payment integration and management.
"To receive payments!"
Intercom - Communicate personally with every single customer.
"My first SaaS subscription, I was using it for user onboarding."

What's the best Help Desk software in 2018?

Gian Pepecofounder @jumper_media
Freshdesk - Everything you need to deliver exceptional customer support.
"One of the best out there, no doubt."
Zendesk - Software for better customer service.
"Zendesk is really great but very expensive. For small startups or small, it teams it may be overpriced. But otherwise has one of the best a… See more
Help Scout 2.0 - Help desk software for a more human & helpful experience
"Simple and very focused from help desk point of view."

Which SAAS product has the best website?

Vikas RanjanCo-creator of @FundingHunt and @Emotify
Intercom - Communicate personally with every single customer.
"Intercom's site is amazing. I love how they explain and position their products. The recent redesign included amazing Illustration work."
Shopify - Make commerce better for everyone.
"I've always been a huge fan of what Shopify does, including their minimalistic designs."
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