Alternative products to Intercom

Intercom

Communicate personally with every single customer.

16 alternative and related products to Intercom

Landbot

Build conversational websites, convert more visitors

Landbot is a tool to create conversational websites visitors love. Engage and boost conversion with human conversations, at scale.

💬 Conversational Interface instead of NLP to match user expectations

🎨 +20 visual elements to customize, all-new code-free bot builder

🔌 Use it as a full page, a banner or a widget!

👉 Go and create your own

Medium
The Internet has changed our lives completely. It has put a massive amount of information accessible at our fingertips. However, Herber Simon once said: "A wealth of information creates a poverty of attention, and need to allocate that attention efficiently among the overabundance of information sources that might consume it."
Chatbots Magazine
When I published my last post, many readers were asking me to provide more details about Conversational Interfaces (CI). Therefore, today I want to go through some basic concepts about CI, highlight the main differences from other chatbot approaches like NLP or Voice UI. Finally, I will show some interesting examples.
8 Alternatives to Landbot

Messenger Customer Chat

Facebook's newest product for online businesses 🗣️

In response to mounting pressure from @Snap on the charts and @Twitter’s unprecedented move of increasing the character limit, Facebook has pivoted into the enterprise. Developing story.

Tkachenko Arthur
Because it's part of FB ecosystem
Engadget
While most of the billion-plus users on Facebook Messenger are individuals, the company has refined its messaging platform to be more business-friendly. Back in April, it introduced a Discover tab to better connect individuals with companies they'd enjoy, as well as improved chatbot functionality.
TechCrunch
Facebook Messenger is coming to businesses' own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices.
Product Hunt
In response to mounting pressure from Snap on the App Store and Twitter's unprecedented move to increase its iconic 140 character limit, Facebook has pivoted into the enterprise. The social network's...
7 Alternatives to Messenger Customer Chat

Tagove

AI & ML base chatbots & live chat with video chat & cobrowse

A live chat software with video chat and remote co browsing within your website and mobile apps. Also tagove have inbuild profile management tools where you can manage all your sales and support inquiries to follow them with call, email and in-app message.

AI and ML based chatbots is ultimate feature that Tagove have where it automate lot of chats

Nichole Elizabeth DeMeré- Community Growth at Zest.is
It still requires a subscription at $30 / per seat / per month.
Tagove
Tagove was recently named an award winner for Best Live Chat Software in 2017 by leading Digital Marketing Agency; Studio-40.Studio-40 is a leadin . .
10 Alternatives to Tagove

Pure Chat - Free Live Chat

Free full-featured live chat with unlimited users & chats

Pure Chat is a free, full-featured live chat tool that enables businesses to instantly connect with their website visitors in the moments that matter most.

The Next Web
As a (failed) entrepreneur I can personally tell you that one of the biggest hardships me and my team faced was financial woes for things we needed around the office and online. Everything seemed to cost money - money that we didn't have. Sure, there were some free programs we were able to use to ...
Siftery
From its inception, Pure Chat was developed with entrepreneurs and small to mid-sized teams in mind. Pure Chat now serves over 14,000 customers in 100+ countries and now conducts over 500,000 live chats every month.
G2 Crowd
Arizona is big. Not Texas big, obviously; more like sixth-biggest state big. But Arizona can feel pretty empty, almost deserted you might say; only about 7 million people live there. And though the vast majority of the state may be desert, Arizona is home to oases full of tech innovation.
12 Alternatives to Pure Chat - Free Live Chat

Driftt

Customer communication app for product marketers

Ben Lang- Spoke
Been seeing Drift on more and more sites recently. Very similar to Intercom. Sleak product.
Kyle Hess- Fintech Product Manager
I used Driftt for a little bit. I liked that they were focused on just this chatting (whereas Intercom has lots of products), had a low cost "entry level" plan, and had nice slack / iOS app integrations. Good experience overall... and it seems like they're coming out with more cool stuff.
Kunal Bhatia- Co-founder & Design Lead @SlidesUp
I'm a fan of Intercom, all their products, and writing. However, I'm now convinced that if you want to focus on just sales, and especially if you are just starting out, Driftt may be better for you. They help you get qualified leads, direct the chat to the right person on your team with a bot, and schedule appointments to discuss further.
9 Alternatives to Driftt

Assistant by GoSquared

Live chat, lead capture, and feedback in one widget.

Assistant by GoSquared is the intelligent widget for your website that helps you convert visitors into leads and customers.

GoSquared Blog
Today, we're incredibly excited to announce GoSquared Assistant - the scalable way to engage and convert visitors on your website. A helping hand for your visitors, users, and customers Modern, friendly, personal live chat for your visitors and customers When you run a shop in the physical world, you don't leave it empty without any ...
6 Alternatives to Assistant by GoSquared

Create custom interactive experiences that sit on top of the chat window and work across all messaging channels. Combine the intimacy and contextuality of conversational interfaces with the flexibility and richness of traditional web UIs. Help users complete the most complex tasks without ever having to leave the conversation.

Smooch Blog | The Place to Learn All About Messaging and Conversational Experiences
Today we're launching a new capability in Smooch that empowers businesses to create custom interactive experiences inside the chat window of any messaging channel - reducing friction for customers and making the promise of conversational commerce into a reality. Over the past few years there's been a ton of
4 Alternatives to Conversation Extensions by Smooch.io

Pidgins

Transforming customer communications with SMS

Pidgins is a smart and beautiful SMS Text Messaging solution for small to mid sized businesses. Your customers want to text you, and probably already are. Pidgins makes it easy to start texting. Schedule appointments, give customers important information, and sell through SMS messaging.

6 Alternatives to Pidgins

What's the best free (or cheaper) alternative to Intercom engage?

Hana BCNProduct & Content 🤖
Interakt - Capture, Engage & Retain everyone on your Website.
"A cheaper alternate to the complete (& individual) package of Intercom."
Intercom - Communicate personally with every single customer.
"If you folks are just starting up, I'd recommend you to sign up for Intercom's early stage program: https://www.intercom.com/early-s... It… See more

What are the best chat based messaging apps used for customer service?

Emily Kellerttech lover & travel freak
Intercom - Communicate personally with every single customer.
"I would highly recommend Intercom. They are a little pricy though!"
Chaport - A beautiful, simple live chat for websites.✨
"Your customer service will thrive with this product. Easily embeddable into any website, affordable price, streamlined workflow for teams."
Smallchat - Slack integration for chatting with visitors to your website
"For individuals and small businesses, I think Smallchat is best. It's got a super generous free tier and the paid tier is cheaper than the … See more

What is the best customer service management tool?

Jang Kim
Intercom - Communicate personally with every single customer.
"Intercom really is THE best. There are cheaper options out there, but none have as much functionality as Intercom. Live Chat and Email Supp… See more
Freshdesk - Everything you need to deliver exceptional customer support.
"Cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels."
Zendesk - Software for better customer service.
"Zendesk is infinitely scalable and has a ton of options. A bit of a learning curve, but solid. We also really like the analytics."

What's the most important tool for your marketing team?

Ben LangSpoke
Intercom - Communicate personally with every single customer.
"Intercom has been so crucial in growing my apps, it's hard to imagine life without it. I use it mainly for the first contact with a lead, a… See more
Driftt - Customer communication app for product marketers
"The reason is simple - we saw incredible growth in lead generation. The direct channel to customers is helping us to get insight on any pot… See more
Slack - Be less busy. Real-time messaging, archiving & search.
"This is the best tool to support communication across different departments, sharing of docs, hosting calls with multiple callers"
Discover your next favorite thing

Product Hunt surfaces the best new products, every day. It's a place for product-loving enthusiasts to share and geek out about the latest mobile apps, websites, hardware projects, and tech creations.