Alternative products to HowNow

11 alternative and related products to HowNow

HowNow
AI-powered learning experience platform
From internal files, playbooks and training to expertly curated courses, books, podcasts, blogs and events, HowNow autonomously brings together all the knowledge you need from a variety of sources in real-time.
11 Alternatives to HowNow

Let customers help themselves with a smarter knowledge base.

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Recommendations
Omer Molad
Omer Molad
One of Intercom's modules is Educate, which lets you create an FAQ / help section that learns over time.
Malin Andersson
Malin Andersson
A bit pricy, but very well structured and easy to use.
Jeroen Corthout ☕
Jeroen Corthout ☕
Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great: https://blog.salesflare.com/how-...
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Intercom
With Intercom Educate, you can create content and answer people's simple questions faster. When a customer asks a question in the Messenger, Operator will suggest relevant articles to help answer it. You can also see how your content is performing, exactly how it can be improved, and what to write next.
Upscope
There are three different ways Intercom Educate is useful Customers can search through articles and find answers themselves. Live chat agents can insert articles into conversations to answer questions. It's SEO friendly and helps bring new users to the site.
Inside Intercom
Up to now Intercom has focused on making personal, relevant conversations the cornerstone of great support. But often the best route to an answer is through the customer helping themselves. It's better for everyone: your customers get the quick, easy answers they need and your team can concentrate instead on questions that are hard to resolve.
25 Alternatives to Intercom Educate

Nuclino is the easiest way to organize and share knowledge in teams. Create real-time collaborative documents and connect them instantly like a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually. It's great for meeting notes, product requirements, docs, decisions, and more.

Recommendations
Karen Moore
Karen Moore
We use Nuclino for all content-centered collaboration. I pretty flexible and works very much like a whiteboard, you can include anything from text and images to live embeds from other tools. Everything is in real time and works quite well for our remote members and freelancers.
Stephen Barrow
Stephen Barrow
Like Google Docs on steroids (in a good way). Currently managing all of my team's work there, powerful but lightweight.
Shamit Khemka
Shamit Khemka
Best app for every kind of documentation.
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Startup VC FinTech Crowdfunding StartupValley Magazine
The interdisciplinary founding team consists of Jonathan Kienzle (Tech), Björn Michelsen (Design), and Veronika Fischer (Business). They met each other at the Center for Digital Technology and Management in Munich, where they already worked together on startup ideas and consulting projects. They founded Nuclino straight after their studies last summer.
13 Alternatives to Nuclino

With Knowledge base 📖 in HelpCrunch you can:
📚 Create beautiful SEO-optimized help articles in minutes
💬 Send articles to customers and assist them further via chat
🌟 Provide 5-star customer self-service and minimize your support volume.

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HelpCrunch
Since the release of our great, long-awaited Knowledge Base, we've been working hard on improving it and adding all the little things you've asked for. We've also integrated it with our agent chat and the widget integration is on its way.
Capterra
HelpCrunch's Live Chat is the most customizable chat solution on the market that helps you communicate with your customers in real time, increase conversions and sales, improve support, and grow faster. Try HelpCrunch for free for 14 days.
17 Alternatives to HelpCrunch Knowledge Base

Build an AI powered knowledge base right within your Slack team,Save messages, posts or whole threads from Slack to OneBar. Turn conversations

into documentation in just a few clicks.

Recommendations
Maxim Leonovich
Maxim Leonovich
You should consider OneBar. We are working on all sorts of ML-driven features that make KB management waaaay easier. You can literally build a wiki just from your existing Slack conversations.
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OneBar
What is the very first thing a new employee has to learn when joining a company? That's right - it's internal jargon. Even the smallest teams have their way of naming things: project code-names, industry-specific terms, customer nicknames, acronyms, etc. It's always a great idea to provide your new hires with a glossary of company-specific words.
OneBar
About a year ago we launched the first version of OneBar. The idea was simple: One search Bar for all your needs at work. It was a tool that could integrate with systems that you use at work, and search them all at the same time. A lot of people liked it, except...
10 Alternatives to OneBar 2.0

SkipFlag uses your existing conversations, support tickets, and other communication to automatically build and update an enterprise knowledge base. It understands the people, topics, and facts within your company to autonomously answer questions.

Recommendations
Sungho Yahng
Sungho Yahng
knowledge base feature
9 Alternatives to SkipFlag

Document360 is a self-service knowledge base software that helps to educate your customers about your product and reduce your support cost.

Recommendations
Pradeepa Somasundaram
Pradeepa Somasundaram
It helps customers to create either a public or private knowledge base. If you are on a hunt for a product to host your knowledge base online, then Document360 is the right choice. If you are looking for internal Knowledgebase the workflow functionality is a must to consider. Document360 has good Workflow functionality: You do not want everyone in your team… See more
Saravana Kumar
Saravana Kumar
Today knowledgebase/documentation for SaaS products are typically done via the same help desk software like ZenDesk, FreshDesk, HelpScout, Desk.com etc. These products are great when it comes to ticketing/help desk capabilities but their self-service documentation comes with a lot of gaps. After struggling with them for 4 years not having basic things like p… See more
10 Alternatives to Document360

LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers.

You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.

17 Alternatives to Knowledge Base
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