Alternative products to HelpScout
9 alternative and related products to HelpScout
Sucheth Rajeevan- Content Marketer, Hiver
Hiver lets you collaborate on a shared inbox like Support@ or Sales@ right from your Gmail.Siftery
While the space that we're in is highly cluttered, we have a USP - we're email centric. While every helpdesk tool in the market sells the story of email being the root of all problems, we embrace the email inbox, and make it better equipped to handle important business functions.
Joe Geronimo- Founder, Panther
Ticksy makes FAQ's, KnowledgeBase and ticket support easy and affordable
Too many unnecessary emails you don’t need with the real important messages missing? Mailor means less messages, more information.
Mailor is:
- Shared inbox – identifying the important
- Team portal – interesting views based on team communication
- Smart notifications – identifies topics, persons, domains, tags and let you select interests
What's a good customer support, service help client/sdk for both mobile and web applications?
Ravi SethiaCurious Explorer
Freshchat - Catch 'em all. Keep 'em all.
"Freshchat is affordable and supports web and mobile."Recommended by Srebalaji Thirumalai
HelpScout - Simple support system, without all the crap you don't need
"I like HelpScout, it's saving me a lot of time with the automatic Reply feature. Basic and frequent questions it solves alone."Recommended by Bernardo de CastroWhat is the best customer service management tool?
Jang Kim
Intercom - Communicate personally with every single customer.
"Go for the real thing. You won't regret it.
I wrote a post here about what makes the Intercom product so great: https://blog.salesflare.com… See moreRecommended by Jeroen Corthout 🤖
Freshdesk - Everything you need to deliver exceptional customer support.
"Cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels."Recommended by Nichole Elizabeth DeMeré
Drag Pro - Transform Gmail into organized To Do lists (like Trello)
"Drag's a newer way of supporting customers. It uses Gmail as a shared inbox with your team :)"Recommended by Nick TimmsWhat are the best alternatives to Zendesk for KNOWLEDGE BASE content management and tracking?
Trista KempaOps + CX
Drag Pro - Transform Gmail into organized To Do lists (like Trello)
"Try the team version :)"Recommended by Nick Timms
Intercom Educate - What a knowledge base should be–personal and intelligent
"We recently adopted Intercom Educate for our FAQs/help center (see https://help.producthunt.com/). It's a great addition and integrates wi… See moreRecommended by Ryan HooverHelpScout - Simple support system, without all the crap you don't need
"Definitely an awesome tool."Recommended by Petr PinkasWhat's a good product for customer support?
Namrata Chandrasekhar
Freshdesk - Everything you need to deliver exceptional customer support.
"I'd suggest trying Freshdesk. It covers the 7 asks that you have and is priced quite affordably. It comes with a 30 day trial as well. Give… See moreRecommended by Tejas KingerHelpScout - Simple support system, without all the crap you don't need
"HelpScout has a ton of options for customer support that fits the criteria you're looking for."Recommended by John AbabsehDiscover your next favorite thing
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