Alternative products to HelpScout

Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the co… See more

Around the web

Siftery

While the space that we're in is highly cluttered, we have a USP - we're email centric. While every helpdesk tool in the market sells the story of email being the root of all problems, we embrace the email inbox, and make it better equipped to handle important business functions.

5 Alternatives to Hiver Shared Mailboxes

Ticksy

Simple, beautiful customer support.

CSM ToolsCustomer communic...SaaS+ 1

206 get it

Recommendations

Joe Geronimo- Founder, Panther

Ticksy makes FAQ's, KnowledgeBase and ticket support easy and affordable

11 Alternatives to Ticksy

SupportYard

Organize emails and let your team respond from one inbox

Web AppTech

76 get it

1 Alternatives to SupportYard

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Suggest alternatives to HelpScout

Catalin Pop

Freshdesk - Everything you need to deliver exceptional customer support.

"I think you should use Freshdesk. Freshdesk is very suitable for your needs"Recommended by Lương Xuân Tài

Teamwork Projects - Project management software for professionals.

"Teamwork creates great tools for project management, HelpDesk support and team collaboration that work together. Check out their Desk + Cha… See moreRecommended by Kesava Mandiga

Flock - Real-time team messenger tool

"Not a helpdesk software, but a great collaboration tool! Provides quite a lot of features for free and works cross-platform. A short li… See moreRecommended by Darryl Pinto

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Michal HudečekEntrepreneur

HelpScout - Simple support system, without all the crap you don't need

"We use it for creating our knowledgebase and it's been pretty good so far!"Recommended by Jakub Rogalski

UserVoice - The best way to collect, rank, and act on customer feedback

"For myself, I did some research because of pricing issues with Intercom and found UserVoice, UserEcho, UserResponse and much more similar o… See moreRecommended by Ayush Mittal

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Ravi SethiaCurious Explorer

Freshchat - Catch 'em all. Keep 'em all.

"Freshchat is affordable and supports web and mobile."Recommended by Srebalaji Thirumalai

HelpScout - Simple support system, without all the crap you don't need

"I like HelpScout, it's saving me a lot of time with the automatic Reply feature. Basic and frequent questions it solves alone."Recommended by Bernardo de Castro

View all 6 recommendations

Bryce AdamsFounder of Metorik

Intercom Educate - What a knowledge base should be–personal and intelligent

"As part of their product offering, their is Intercom Educate, which lets you make simple and beautiful, searchable help docs, which you can… See moreRecommended by Vinit Agrawal

HelpJuice - Less support emails & more happy customers

"Helpjuice is probably one of the best Knowledge Base provider, given that it offers every feature a product manager could dream of (analyti… See moreRecommended by Arnaud Bressier

HelpScout - Simple support system, without all the crap you don't need

"Help Scout is a top notch choice"Recommended by Ryan DiMascio

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