Alternative products to HelpScout

HelpScout

Simple support system, without all the crap you don't need

9 alternative and related products to HelpScout

Mailor

Shared inbox, team portal and smart notifications

Too many unnecessary emails you don’t need with the real important messages missing? Mailor means less messages, more information.

Mailor is:

- Shared inbox – identifying the important

- Team portal – interesting views based on team communication

- Smart notifications – identifies topics, persons, domains, tags and let you select interests

3 Alternatives to Mailor

What's a good customer support, service help client/sdk for both mobile and web applications?

Ravi SethiaCurious Explorer
Freshchat - Catch 'em all. Keep 'em all.
"Freshchat is affordable and supports web and mobile."
HelpScout - Simple support system, without all the crap you don't need
"I like HelpScout, it's saving me a lot of time with the automatic Reply feature. Basic and frequent questions it solves alone."

What is the best customer service management tool?

Jang Kim
Intercom - Communicate personally with every single customer.
"Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great: https://blog.salesflare.com… See more
Freshdesk - Everything you need to deliver exceptional customer support.
"Cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels."
Zendesk - Software for better customer service.
"Zendesk is infinitely scalable and has a ton of options. A bit of a learning curve, but solid. We also really like the analytics."

What are the best alternatives to Zendesk for KNOWLEDGE BASE content management and tracking?

Trista KempaOps + CX
Intercom Educate - What a knowledge base should be–personal and intelligent
"We recently adopted Intercom Educate for our FAQs/help center (see https://help.producthunt.com/). It's a great addition and integrates wi… See more
HelpScout - Simple support system, without all the crap you don't need
"Definitely an awesome tool."
UserVoice - The best way to collect, rank, and act on customer feedback
"Intercom Educate is seamless. For myself, I did some research because of pricing issues and found UserVoice, UserEcho, UserResponse and muc… See more

What's a good product for customer support?

Namrata Chandrasekhar
Freshdesk - Everything you need to deliver exceptional customer support.
"I'd suggest trying Freshdesk. It covers the 7 asks that you have and is priced quite affordably. It comes with a 30 day trial as well. Give… See more
HelpScout - Simple support system, without all the crap you don't need
"HelpScout has a ton of options for customer support that fits the criteria you're looking for."
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