Alternative products to Faqbot 3.0

9 alternative and related products to Faqbot 3.0

Faqbot 3.0
Reduce support volume with FAQ chatbot

Faqbot transforms companies' FAQ page into automated chat. We use best-in-class artificial intelligence to understand, reduce customer support volume and scale.

9 Alternatives to Faqbot 3.0

Generate a beautiful FAQ & help site in minutes.

HelpSite.io is the easiest way to make a Knowledge Base or Support Center for your customers that's beautiful, mobile-friendly, and searchable so your customers can find answers fast. Our FAQ sites are responsive, easy to customize, looks good out of the box, and even supports custom domains on our Free plan.

Recommendations
Ryzal Yusoff
Ryzal Yusoff- Maker of Veggsocial
Simple and minimal design, but yet customizable if upgrade to a PRO plan
Kesava Mandiga
Kesava Mandiga- Curious cat. Writer. Explorer.
Create a knowledge base for your team and host it on a custom domain.
15 Alternatives to HelpSite.io

What a knowledge base should be–personal and intelligent

Let customers help themselves with a smarter knowledge base.

Recommendations
Omer Molad
Omer Molad- Co-founder and CEO @ Vervoe
One of Intercom's modules is Educate, which lets you create an FAQ / help section that learns over time.
Malin Andersson
Malin Andersson- Founder Konvai.com & Worldsmarathons.com
A bit pricy, but very well structured and easy to use.
Jeroen Corthout ☕
Jeroen Corthout ☕- Co-Founder Salesflare
Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great: https://blog.salesflare.com/how-...
Around the web
Intercom
With Intercom Educate, you can create content and answer people's simple questions faster. When a customer asks a question in the Messenger, Operator will suggest relevant articles to help answer it. You can also see how your content is performing, exactly how it can be improved, and what to write next.
Upscope
There are three different ways Intercom Educate is useful Customers can search through articles and find answers themselves. Live chat agents can insert articles into conversations to answer questions. It's SEO friendly and helps bring new users to the site.
Inside Intercom
Up to now Intercom has focused on making personal, relevant conversations the cornerstone of great support. But often the best route to an answer is through the customer helping themselves. It's better for everyone: your customers get the quick, easy answers they need and your team can concentrate instead on questions that are hard to resolve.
19 Alternatives to Intercom Educate

Turn visitors into customers with data driven conversation

Now it is Dashly.io

Streamline your funnel with our messaging platform. Track traffic sources to acquire visitors personally. Send a welcome campaign after they sign up and then nurture these leads on every stage of the funnel.

Recommendations
Roman Eaton
Roman Eaton- 🔥Make your customer journey better with
Great pick! Now it is Dashly.io and btw, they have an excellent book launched today! Throw them a comment to support them!
Roman Eaton
Roman Eaton- 🔥Make your customer journey better with
As a startup you need to have a tight interaction between your team and the customers. Carrrot helped us to keep an eye on our customers, support them in time and automate some messages to push forward visitors to sign up form.
Roman Eaton
Roman Eaton- 🔥Make your customer journey better with
Our product allows to assign conversations between the channels and, of course, we have the channel for the sales team that is focused on billing questions of the customers. Also, Carrrot stores all the conversation history with a customer or a lead from all communication channels, that is why our sales team could easily restore the context of the conversati… See more
Around the web
Medium
Companies are used to assessing only the main target actions like registrations and sales. Wait. What about the steps in between? Do we have to fight for likes on Facebook? Is it worth worrying about the...
Carrrot blog
We all remember May, 25th when the whole world completely changed the attitude to data protection - the day when the GDPR apocalypse happened. Now that three months passed we can evaluate the disaster scale.
6 Alternatives to Carrrot (now Dashly.io)

Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.

Around the web
TECHSEEN
Author Techseen Bureau Customer service software company, Zendesk, has introduced a smart Knowledge Base solution that captures the collective knowledge of an organization and combines it with machine learning technology to deliver a better customer experience. According to the company, Zendesk Guide will help customer service agents to resolve inquiries wit… See more
Zendesk
Customers should be able to choose the path of least resistance, the one that gets them from point A to B the fastest. This means being able to solve a problem quickly and ideally all on their own. Forrester found that 76 percent of customers prefer to find their own answers as opposed to speaking with a support agent.
15 Alternatives to Answer Bot by Zendesk

AI knowledge base that builds itself from your communication

SkipFlag uses your existing conversations, support tickets, and other communication to automatically build and update an enterprise knowledge base. It understands the people, topics, and facts within your company to autonomously answer questions.

Recommendations
Sungho Yahng
Sungho Yahng- LearnObit
knowledge base feature
6 Alternatives to SkipFlag

Easily embed in-app help components anywhere on your site

Directly embedding smart help components into your existing interface (like search, auto-suggestions, or full articles) via HTML or the point and click, your UX, and customer education become intertwined. Leading to increases in engagement & retention, and a drop to support loads. Allowing companies to truly scale, without needing to scale support

7 Alternatives to Elevio Elements
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