Alternative products to Faqbot 2.0

Faqbot 2.0

Chatbot for FAQ, sales and lead generation automation 🤖

We turn your FAQ page into a chatbot in minutes. Build your own chatbot with custom conversation flow for customer support, sales or lead generation purposes.

4 alternative and related products to Faqbot 2.0

Intercom Educate

What a knowledge base should be–personal and intelligent

Let customers help themselves with a smarter knowledge base.

Jake Crump- Community Team with Product Hunt
Product Hunt has actually just started using Intercom Educate for our help center. The UI is very easy to navigate through, and it took very little time to get the articles set up. It's also really nice if you're using their other products, because you can drop an article into a conversation. It makes it super easy to get people the information they're looki… See more
Mike Coutermarsh- Code @ GitHub
For PH we've been using Intercom Educate to answer questions for us. We track what questions come in through intercom and then write articles for common ones. Can see how we use it here: https://help.producthunt.com/
Malin Andersson- Founder Konvai.com & Worldsmarathons.com
A bit pricy, but very well structured and easy to use.
Intercom
With Intercom Educate, you can create content and answer people's simple questions faster. When a customer asks a question in the Messenger, Operator will suggest relevant articles to help answer it. You can also see how your content is performing, exactly how it can be improved, and what to write next.
Upscope
There are three different ways Intercom Educate is useful Customers can search through articles and find answers themselves. Live chat agents can insert articles into conversations to answer questions. It's SEO friendly and helps bring new users to the site.
Inside Intercom
Up to now Intercom has focused on making personal, relevant conversations the cornerstone of great support. But often the best route to an answer is through the customer helping themselves. It's better for everyone: your customers get the quick, easy answers they need and your team can concentrate instead on questions that are hard to resolve.
8 Alternatives to Intercom Educate

Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.

TECHSEEN
Author Techseen Bureau Customer service software company, Zendesk, has introduced a smart Knowledge Base solution that captures the collective knowledge of an organization and combines it with machine learning technology to deliver a better customer experience. According to the company, Zendesk Guide will help customer service agents to resolve inquiries wit… See more
Zendesk
Customers should be able to choose the path of least resistance, the one that gets them from point A to B the fastest. This means being able to solve a problem quickly and ideally all on their own. Forrester found that 76 percent of customers prefer to find their own answers as opposed to speaking with a support agent.
5 Alternatives to Answer Bot by Zendesk

Elevio Elements

Easily embed in-app help components anywhere on your site

Directly embedding smart help components into your existing interface (like search, auto-suggestions, or full articles) via HTML or the point and click, your UX, and customer education become intertwined. Leading to increases in engagement & retention, and a drop to support loads. Allowing companies to truly scale, without needing to scale support

5 Alternatives to Elevio Elements
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