Alternative products to FAQbot

FAQbot

Transform passive FAQ to a conversational experience

8 alternative and related products to FAQbot

Custom Bots by Intercom

Create your own custom bot, no code required

Qualify leads automatically, book more meetings and hit your number by creating the perfect bot for your business. Your bots work all day every day – starting conversations, asking the right questions and delivering the most qualified leads right to your sales team.

MarTechSeries
Intercom's Custom Bots Brings Messengers, Workflow Apps, and Bot Technology Together for the First Time for New Levels of Automation and Overall Business Impact Leading customer messaging app platform, Intercom, has launched a new chatbot tech designed to accelerate sales. The new chatbot design could help growing businesses to easily create their own custom… See more
Inside Intercom
We are launching a brand new product called Custom Bots, which allows you to create completely customisable chatbots on your website in minutes. We believe these new chatbots will help our customers grow their business in much faster, more efficient ways, and will usher in a new era in customer communication.
VentureBeat
Intercom today introduced Custom Bots to help businesses automate conversations with customers and use data to pair customers with the right member of a sales team. Custom Bots build upon Operator, a service for the automation of qualifying leads on a website or mobile app launched by Intercom last fall.
5 Alternatives to Custom Bots by Intercom

Intercom Educate

What a knowledge base should be–personal and intelligent

Let customers help themselves with a smarter knowledge base.

Jeroen Corthout ☕- Co-Founder Salesflare
Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great: https://blog.salesflare.com/how-...
Jake Crump- Community Team with Product Hunt
Like Ben said, we just recently started using Intercom Educate. I love it! It's super easy to get articles up as well as keep an eye on how they're performing. To check out an example of it, be sure to have a look at our new help center! https://help.producthunt.com/
Brieuc Sebillotte- The Note is the new Doc
I've to say it is a great feature but we are more using it like an external KB for our users. Our product is still in beta so we have to update articles very often. Intercom Educate helps us to easily update the documentation for our beta testers!
Intercom
With Intercom Educate, you can create content and answer people's simple questions faster. When a customer asks a question in the Messenger, Operator will suggest relevant articles to help answer it. You can also see how your content is performing, exactly how it can be improved, and what to write next.
Upscope
There are three different ways Intercom Educate is useful Customers can search through articles and find answers themselves. Live chat agents can insert articles into conversations to answer questions. It's SEO friendly and helps bring new users to the site.
Inside Intercom
Up to now Intercom has focused on making personal, relevant conversations the cornerstone of great support. But often the best route to an answer is through the customer helping themselves. It's better for everyone: your customers get the quick, easy answers they need and your team can concentrate instead on questions that are hard to resolve.
12 Alternatives to Intercom Educate

Operator by Intercom

The bot for better customer experiences

Operator by Intercom is a customer service chatbot that handles simple tasks so you can focus on things only humans can do.

TechRepublic
You've probably seen one of Intercom's products before when clicking on the seemingly smiling customer help button displayed in the corner of many software company web pages. The company recently launched Operator, which brings a "bot with manners" into customer support conversations. It's part of Intercom's suite of software that helps businesses respond, e… See more
Inside Intercom
At Intercom we have always been very opinionated about bots and what they can and can't do. Today we're launching our very own bot, Operator. Operator is a simple, smart bot that augments many of the tasks you do today with Intercom. By taking over the mundane work (e.g.
CNBC
Josh Edelson | Getty Images The technology industry is infatuated with automated software programs powered by artificial intelligence. Alphabet's YouTube is using bots to recommend music videos, Amazon's are recommending online purchases and Facebook's are making it easier for businesses to communicate with users of its Messenger app.
10 Alternatives to Operator by Intercom

Stack Overflow for Teams

Everything you love about Stack Overflow in a private space.

Stack Overflow for Teams is a private, secure home for your team’s questions and answers. No more digging through stale wikis and lost emails—give your team back the time it needs to build better products.

Stack Overflow Blog
It's here. After months of designing, building, testing, and beta-ing, we're happy to announce that as of today, Stack Overflow for Teams has launched and is available to everyone! It often feels like developers have to know everything, constantly juggling dozens of tools, languages, libraries, and frameworks.
Joel on Software
Hey, we have a new thing for you today! Today's new thing is called Stack Overflow for Teams. It lets you set up a private place on Stack Overflow where you can ask questions that will only be visible to members of your team, company, or organization.
5 Alternatives to Stack Overflow for Teams

Answer Bot by Zendesk

Machine learning designed for customer service

Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.

TECHSEEN
Author Techseen Bureau Customer service software company, Zendesk, has introduced a smart Knowledge Base solution that captures the collective knowledge of an organization and combines it with machine learning technology to deliver a better customer experience. According to the company, Zendesk Guide will help customer service agents to resolve inquiries wit… See more
Zendesk
Customers should be able to choose the path of least resistance, the one that gets them from point A to B the fastest. This means being able to solve a problem quickly and ideally all on their own. Forrester found that 76 percent of customers prefer to find their own answers as opposed to speaking with a support agent.
10 Alternatives to Answer Bot by Zendesk

Jane.ai

All of your company's information accessible through chat

Jane.ai is an AI-Powered Teammate designed to Make Work Life Easier and More Productive

AIthority
With $8.4M secured in Series A financing from private investors, Jane.ai offers employees the first AI-Powered Teammate Jane.ai, creators of the first truly AI-Powered Teammate designed for everyone in the workplace, officially launched today with $8.4 million in funding from a Midwest network of private and angel investors.
TechCrunch
Even as AI assistants delve deeper into consumer hardware, companies still seem a bit reticent to bring them deep into their office software workflows. Jane.ai is aiming to bring natural language processing and intelligence into an employee-facing solution that lets people query a digital assistant to give them information about documents, meetings and gener… See more
8 Alternatives to Jane.ai
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