Let customers help themselves with a smarter knowledge base.
Streamline your funnel with our messaging platform. Track traffic sources to acquire visitors personally. Send a welcome campaign after they sign up and then nurture these leads on every stage of the funnel. After the trial expires, save them as a segment in eCRM to retain the hottest ones. Then analyse the funnel and find the bottleneck - be agile
We turn your FAQ page into a chatbot in minutes. Build your own chatbot with custom conversation flow for customer support, sales or lead generation purposes.
Clippy for your website is the best way to help your visitors. The same office assistant we all know and love is now available for your website – to help and direct your visitors to where they need to go.
SkipFlag uses your existing conversations, support tickets, and other communication to automatically build and update an enterprise knowledge base. It understands the people, topics, and facts within your company to autonomously answer questions.
Directly embedding smart help components into your existing interface (like search, auto-suggestions, or full articles) via HTML or the point and click, your UX, and customer education become intertwined. Leading to increases in engagement & retention, and a drop to support loads. Allowing companies to truly scale, without needing to scale support
Revenue Reporting from Drift is how conversational marketers measure the ROI on their efforts. Not in conversations started, meetings booked or even leads generated. This is about measuring in dollars. Revenue Reporting will be the center of all reporting in Drift from now on.
VOIQ VoiceBots sound like a human and can carry out conversations to schedule meetings, collect payments, qualify leads on a call, & so much more. Sales and Marketing leaders are using VoiceBots to increase reach, touchpoints and conversion with prospective customers.
Jane.ai is an AI-Powered Teammate designed to Make Work Life Easier and More Productive
Organize and annotate useful knowledge shared in everyday conversations, Collaborate on highlights and annotations on articles shared in your Slack channel more easily for efficient knowledge sharing.
LifeDigger is a personal knowledge database, where you can write about everything you learn or see in your work / interests. The main purpose of LD is not to end up with 5000 static notes that you will never see again but more to be able to easily search and review notes. LD tries to make it easy for you to build an actual knowledge of your notes.
LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers.
You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.
Faqbot transforms companies' FAQ page into automated chat. We use best-in-class artificial intelligence to understand, reduce customer support volume and scale.
QnA Maker is a tool from Microsoft that allows you to quickly build and train Q&A bots based off of webpages or documents.
Papirux is a team collaboration tool for knowledge management