Alternative products to Drift 2.0

Drift 2.0

A scalable way to talk to your customers

18 alternative and related products to Drift 2.0

Messenger Customer Chat

Facebook's newest product for online businesses 🗣️

In response to mounting pressure from @Snap on the charts and @Twitter’s unprecedented move of increasing the character limit, Facebook has pivoted into the enterprise. Developing story.

Tkachenko Arthur
Because it's part of FB ecosystem
Engadget
While most of the billion-plus users on Facebook Messenger are individuals, the company has refined its messaging platform to be more business-friendly. Back in April, it introduced a Discover tab to better connect individuals with companies they'd enjoy, as well as improved chatbot functionality.
TechCrunch
Facebook Messenger is coming to businesses' own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices.
Product Hunt
In response to mounting pressure from Snap on the App Store and Twitter's unprecedented move to increase its iconic 140 character limit, Facebook has pivoted into the enterprise. The social network's...
8 Alternatives to Messenger Customer Chat

SendBird 3.0

Fully customizable chat and messaging for your app 🐦

SendBird 3.0 is the most scalable and powerful chat API in the world

TechCrunch
If you go to any company's website these days, you're probably starting to see some chat functionality more and more often - and for good reason, as it's a quick way for those companies to get in touch with their potential customers.
4 Alternatives to SendBird 3.0

Messengerify

A Chat Widget Powered by Facebook Messenger

Messengerify is a website widget which will connect a website with your Facebook Page and provide a better chat experience for your customers. Even if visitor leaves your website the conversation can continue via Messenger

* Use Facebook as your CRM

* Ongoing Conversations

* Customize to match your website

Jovis Joseph Aloor- Chief Designer
Three reasons why it's quite good - It's powered by Facebook. - can continue to chat even if the client leaves the website - every chat is a lead which can be converted in future -and the one-time pricing scheme is just awesome
Justine Paul M
i prefer messengerify chat widget,it is very helpful.we don't need to install any other application.it is integrated with facebook messenger. https://messengerify.me/
Jovis Joseph Aloor- Chief Designer
Awesome pricing. Powered By Facebook. Can continue to chat even if the visitor leaves the website.
3 Alternatives to Messengerify

UserEngage

Affordable marketing automation with 5 minute setup

Ayush Mittal- bro @boombro, Founder RefR ✌
Nothing beats Intercom except them being pricey as mentioned by Basil (@clockitio) so I chose UserEngage and it is working pretty well for me. Its integration with Zapier will allow you to connect and send data to Zendesk.
Ayush Mittal- bro @boombro, Founder RefR ✌
Marketing automation: collecting data, live chat, emails, visitor targeting, marketing campaigns and much more. Been using this for a while, support is great.
Vikas Ranjan- Co-creator of @FundingHunt and @Emotify
I have been using this for quite a while now. Definitely a great product with all the right features and awesome design. Perfect alternative to Intercom.
4 Alternatives to UserEngage

TalkJS

Build full-featured chat into your websites and mobile apps

Don't reinvent the wheel. Our chat API + SDK allows developers to easily add chat between users on your platform in hours instead of months.

Siftery
Other messaging infrastructure products only supply backend infrastructure with some UI building blocks. TalkJS is the only mature option that provides a fully-featured, polished, embeddable user interface with a simple but powerful API and integrated email/sms/push fallback.
3 Alternatives to TalkJS

Drift for Startups

Grow your early-stage startup with this 95% off discount

Startups need to scale, and they need to scale fast. With Drift for Startups, you get everything you need to automate your entire funnel and generate more qualified leads, book more sales meetings, and close more deals. You'll have access to the entire Drift platform (chatbot, email for marketing, meeting scheduler, and sales sequence) for 95% off.

Drift Blog
Alright, this is a fun one to share: Starting today, early stage startups can get the full power of our conversational marketing platform for 95% off. That's not a typo. We believe so much in the power of talking to the people who are visiting your website instead of making them fill out forms that...
9 Alternatives to Drift for Startups

Revenue Reporting from Drift

Let's end the war between marketing and sales.

Revenue Reporting from Drift is how conversational marketers measure the ROI on their efforts. Not in conversations started, meetings booked or even leads generated. This is about measuring in dollars. Revenue Reporting will be the center of all reporting in Drift from now on.

Businesswire
BOSTON--()--Drift, the world's first and only conversational marketing and sales platform, today declared an end to the war between marketing and sales with the launch of Revenue Reporting.
Drift Blog
For decades, marketers have argued with sales teams about what makes a lead qualified. They've fought about what influenced a sale: a marketing campaign or a sales call? As a marketer, I've lived in that world. It sucks. But most importantly, it prevents sales and marketing from getting the alignment they need to truly drive...
7 Alternatives to Revenue Reporting from Drift

LiveChat

Premium live chat and help desk software for business.

Premium live chat software for business websites. Used by small, medium and large businesses all over the world to delight customers, improve customer service and increase online sales.

Szymon Klimczak
Used by over 20,000 companies worldwide, comes with all apps and features modern company would require.
Małgorzata Świerczak- livechatinc.com
High quality, with great support, and also cheaper!
TechCrunch
Exclusive - The founding team of LiveChat, which delivers real-time software and web analytics solutions for e-commerce sales and support teams, has completed a management buy-out to regain control over the company, TechCrunch has learned.
Siftery
For the last 15 years, we've been making live chat and help desk software that allowed instant communication between website visitors and business representatives. We can proudly say that in May 2017, the number of our platform's customers has reached 20,000.
5 Alternatives to LiveChat

The Customer Retention Starter Kit

Stop customers slipping away. New from Intercom.

The Customer Retention Starter Kit is full of actionable customer retention strategies to help grow your business. It's based on Intercom's experience helping Intercom thousands of companies avoid the heartache of churn, and now we're sharing that in an easy to follow Starter Kit.

Inside Intercom
A successful SaaS business is built on retaining your existing customers, not just acquiring new ones. Today, we're launching The Customer Retention Starter Kit to help. Retention is the foundation of growth for any company. It affects pretty much every metric that matters to your business.
8 Alternatives to The Customer Retention Starter Kit

Create custom interactive experiences that sit on top of the chat window and work across all messaging channels. Combine the intimacy and contextuality of conversational interfaces with the flexibility and richness of traditional web UIs. Help users complete the most complex tasks without ever having to leave the conversation.

Smooch Blog | The Place to Learn All About Messaging and Conversational Experiences
Today we're launching a new capability in Smooch that empowers businesses to create custom interactive experiences inside the chat window of any messaging channel - reducing friction for customers and making the promise of conversational commerce into a reality. Over the past few years there's been a ton of
4 Alternatives to Conversation Extensions by Smooch.io

What's a good customer support, service help client/sdk for both mobile and web applications?

Ravi SethiaCurious Explorer
Freshchat - Modern Messaging for Sales, Marketing, and Support
"Freshchat is affordable and supports web and mobile."
HelpScout - Simple support system, without all the crap you don't need
"I like HelpScout, it's saving me a lot of time with the automatic Reply feature. Basic and frequent questions it solves alone."

What are the best chat based messaging apps used for customer service?

Emily Kellerttech lover & travel freak
Intercom - Communicate personally with every single customer.
"I would highly recommend Intercom. They are a little pricy though!"
Chaport - A beautiful, simple live chat for websites.✨
"Your customer service will thrive with this product. Easily embeddable into any website, affordable price, streamlined workflow for teams."
Smallchat - Slack integration for chatting with visitors to your website
"For individuals and small businesses, I think Smallchat is best. It's got a super generous free tier and the paid tier is cheaper than the … See more

What SaaS products does your small business or start up use that you couldn't live without?

Gabriel Lewis🤔
Slack - Be less busy. Real-time messaging, archiving & search.
"We can't imagine our internal communication without Slack. On top of that, we use the tools like https://trello.com for task management, ht… See more
Trello - Organize anything, together
"Can't live without it"
Stripe - Payment integration and management.
"Enabling Stripe and Apple Pay boosted our ecommerce conversion rates by 600%"

What are some chatbots that can be easily integrated into Wordpress?

Ayush ChandraResearch Intern & Tech Evangelist
Motion AI - Easily build chatbots to do anything, on any platform!
"You could use motion.ai to create the bot and then embed it into your wordpress post/page. They don't seem to have a plugin for it currentl… See more
Drift 2.0 - A scalable way to talk to your customers
"Nice UI, customizable and WordPress-ready."
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