Alternative products to Drift 2.0

22 alternative and related products to Drift 2.0

Drift 2.0
A scalable way to talk to your customers
22 Alternatives to Drift 2.0

Facebook's newest product for online businesses 🗣️

In response to mounting pressure from @Snap on the charts and @Twitter’s unprecedented move of increasing the character limit, Facebook has pivoted into the enterprise. Developing story.

Recommendations
Tkachenko Arthur 🇺🇦
Tkachenko Arthur 🇺🇦- Building a tools for Food Tech projects
Because it's part of FB ecosystem
Around the web
Engadget
While most of the billion-plus users on Facebook Messenger are individuals, the company has refined its messaging platform to be more business-friendly. Back in April, it introduced a Discover tab to better connect individuals with companies they'd enjoy, as well as improved chatbot functionality.
TechCrunch
Facebook Messenger is coming to businesses' own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices.
Product Hunt
In response to mounting pressure from Snap on the App Store and Twitter's unprecedented move to increase its iconic 140 character limit, Facebook has pivoted into the enterprise. The social network's...
14 Alternatives to Messenger Customer Chat

The most modern experience to talk to website visitors

Recommendations
P-a Boudenan
P-a Boudenan
I've been using Crisp for more than 3 years now and I am fully satisfied. Crisp offers very advanced features that you can't find with others softwares
Antoine G
Antoine G- CMO
Great product, fair price, all-in-one software, what else ?
Seema Thakur
Seema Thakur
I am part of AeroLeads, we have been using it for 2 years and found it as a great solution for customer support.
9 Alternatives to Crisp Livechat

Fully customizable chat and messaging for your app 🐦

SendBird 3.0 is the most scalable and powerful chat API in the world

Around the web
TechCrunch
Sendbird, a startup that enables developers to add messaging to their apps with a couple of lines of code, announced a secondary Series B investment of $50 million today. This additional funding comes on top of the $52 million, the company raised in February. The new money was led by Tiger Global M...
TechCrunch
SendBird, a San Francisco area startup, helps developers add messaging to their apps with a couple of lines of code. It's an idea similar to Stripe for payments or Twilio for communications. Today, the company announced a $52 million Series B investment. The round was led by Iconiq Capital. E...
TechCrunch
If you go to any company's website these days, you're probably starting to see some chat functionality more and more often - and for good reason, as it's a quick way for those companies to get in touch with their potential customers.
7 Alternatives to SendBird 3.0

A Chat Widget Powered by Facebook Messenger

Messengerify is a website widget which will connect a website with your Facebook Page and provide a better chat experience for your customers. Even if visitor leaves your website the conversation can continue via Messenger

* Use Facebook as your CRM

* Ongoing Conversations

* Customize to match your website

Recommendations
Jovis Joseph Aloor
Jovis Joseph Aloor- Co-Founder at MFY.im
Three reasons why it's quite good - It's powered by Facebook. - can continue to chat even if the client leaves the website - every chat is a lead which can be converted in future -and the one-time pricing scheme is just awesome
Justine Paul M
Justine Paul M
i prefer messengerify chat widget,it is very helpful.we don't need to install any other application.it is integrated with facebook messenger. https://messengerify.me/
Jovis Joseph Aloor
Jovis Joseph Aloor- Co-Founder at MFY.im
Awesome pricing. Powered By Facebook. Can continue to chat even if the visitor leaves the website.
5 Alternatives to Messengerify

Affordable marketing automation with 5 minute setup

Recommendations
Leszek
Leszek
Absolutely agree Drag and drop automation lets our customers chose exactly who and when receives an email, chat message or a pop-up form. As to the price - it's around 3/4 of Intercom so it's a fair deal for a better product.
Ayush Mittal
Ayush Mittal- bro @boombro, Founder RefR ✌
Nothing beats Intercom except them being pricey so I chose UserEngage for live chat, in-app user behaviour, drag & drop modules to set triggers, conditions and actions. It is working pretty well for me. They have brilliant support and tutorials plus its integration with Zapier is handy to send data to different CRMs and other services. Tip - I chose … See more
Basilakis
Basilakis- CEO of CREATIVEG
I am also recommending User Engage ( user.com now ). The tool and the automation rules are amazing.
4 Alternatives to User.com

Build full-featured chat into your websites and mobile apps

Don't reinvent the wheel. Our chat API + SDK allows developers to easily add chat between users on your platform in hours instead of months.

Around the web
Siftery
Other messaging infrastructure products only supply backend infrastructure with some UI building blocks. TalkJS is the only mature option that provides a fully-featured, polished, embeddable user interface with a simple but powerful API and integrated email/sms/push fallback.
3 Alternatives to TalkJS

Chat with customers & get help with marketing in one app

Shopify Ping is a free iOS app for Shopify merchants that brings together customer conversations, marketing workflows, and more in a single place on your phone.

Around the web
VentureBeat
Shopify today launches Ping, a standalone app that lets merchants manage customer conversations, whether they begin on a website, Facebook Messenger, or via SMS. Ping is now available on iOS and is designed to link with the Shopify app.
TechCrunch
Shopify announced a new app today to help its ecommerce customers communicate directly with their customers in a unified messaging tool. As the company describes it on the Product Hunt page where it made the announcement, " Shopify Ping is a free mobile workspace for Shopify merchants that brings together customer conversations, marketing workflows, and more… See more
Rating and price
12 Alternatives to Shopify Ping

Grow your early-stage startup with this 95% off discount

Startups need to scale, and they need to scale fast. With Drift for Startups, you get everything you need to automate your entire funnel and generate more qualified leads, book more sales meetings, and close more deals. You'll have access to the entire Drift platform (chatbot, email for marketing, meeting scheduler, and sales sequence) for 95% off.

Around the web
Drift Blog
Alright, this is a fun one to share: Starting today, early stage startups can get the full power of our conversational marketing platform for 95% off. That's not a typo. We believe so much in the power of talking to the people who are visiting your website instead of making them fill out forms that...
10 Alternatives to Drift for Startups

Let's end the war between marketing and sales.

Revenue Reporting from Drift is how conversational marketers measure the ROI on their efforts. Not in conversations started, meetings booked or even leads generated. This is about measuring in dollars. Revenue Reporting will be the center of all reporting in Drift from now on.

Around the web
Businesswire
BOSTON--()--Drift, the world's first and only conversational marketing and sales platform, today declared an end to the war between marketing and sales with the launch of Revenue Reporting.
Drift Blog
For decades, marketers have argued with sales teams about what makes a lead qualified. They've fought about what influenced a sale: a marketing campaign or a sales call? As a marketer, I've lived in that world. It sucks. But most importantly, it prevents sales and marketing from getting the alignment they need to truly drive...
9 Alternatives to Revenue Reporting from Drift

Platform for sales and support in messengers

Create your page with messengers to helps your customers find best way to contact you. Integrate messengers to Inbox to manage leads from different channels in one app.

Around the web
Medium
The latest figures are impressive and make the business world drastically change the approaches to communication with customers. According to various sources, about four billion people at present choose instant messengers for daily interaction. At the same time, the showing of social networks as programs for every-day messaging is at least 25% down.
8 Alternatives to mssg.me 2.0

Premium live chat and help desk software for business.

Premium live chat software for business websites. Used by small, medium and large businesses all over the world to delight customers, improve customer service and increase online sales.

Recommendations
Daria Zwierz
Daria Zwierz- Online Community Enthusiast
The tool combines both very good live chat and help desk options. It offers a ticketing system, web, desktop and mobile applications and integrates with ChatBot.
Daria Zwierz
Daria Zwierz- Online Community Enthusiast
It's the combination of live chat & help desk software with a ticketing system. The tool comes with many agent features (tagging, message sneak-peek, canned responses), and offers native integrations with Knowledge Base and ChatBot. Good design and decent pricing.
Jędrzej Rayski
Jędrzej Rayski- Brand Designer
LiveChat robust features and well-designed interface make it a great solution both for agents and customers. I like the brand also because they constantly add new features and integrations that let you connect the software with 3rd party tools and automate many tasks.
Around the web
TechCrunch
Exclusive - The founding team of LiveChat, which delivers real-time software and web analytics solutions for e-commerce sales and support teams, has completed a management buy-out to regain control over the company, TechCrunch has learned.
Siftery
For the last 15 years, we've been making live chat and help desk software that allowed instant communication between website visitors and business representatives. We can proudly say that in May 2017, the number of our platform's customers has reached 20,000.
6 Alternatives to LiveChat

Stop customers slipping away. New from Intercom.

The Customer Retention Starter Kit is full of actionable customer retention strategies to help grow your business. It's based on Intercom's experience helping Intercom thousands of companies avoid the heartache of churn, and now we're sharing that in an easy to follow Starter Kit.

Around the web
Inside Intercom
A successful SaaS business is built on retaining your existing customers, not just acquiring new ones. Today, we're launching The Customer Retention Starter Kit to help. Retention is the foundation of growth for any company. It affects pretty much every metric that matters to your business.
11 Alternatives to The Customer Retention Starter Kit

Create custom interactive experiences that sit on top of the chat window and work across all messaging channels. Combine the intimacy and contextuality of conversational interfaces with the flexibility and richness of traditional web UIs. Help users complete the most complex tasks without ever having to leave the conversation.

Around the web
Smooch Blog | The Place to Learn All About Messaging and Conversational Experiences
Today we're launching a new capability in Smooch that empowers businesses to create custom interactive experiences inside the chat window of any messaging channel - reducing friction for customers and making the promise of conversational commerce into a reality. Over the past few years there's been a ton of
5 Alternatives to Conversation Extensions by Smooch.io
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