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Intercom

Communicate personally with every single customer.

Prasad Lingawar- Growth @ Plivo
My first SaaS subscription, I was using it for user onboarding.
🇺🇸 James Brown- Growth Hacker at Several Startups <3
best all in one for sales and customer support app.
james frewin- Head of Creative @ Labstep
Have since tried Intercom and it's pretty close to what I was after! The emails are good looking and automatically work on mobile and desktop. Also has really nice audience filtering and analytics.
20 Alternatives to Intercom

Driftt

Customer communication app for product marketers

Ben Lang- Spoke
Similar offerings to Intercom, I'd look into both of them and see which fits your needs better.
Stanislav Dimitrov- Marketing manager
The reason is simple - we saw incredible growth in lead generation. The direct channel to customers is helping us to get insight on any potential flaws on the website. It also allows us to send customized messages depending on certain behaviour on our website.
Ben Lang- Spoke
Similar offerings to Intercom, fantastic way to communicate with users and constantly get feedback.
13 Alternatives to Driftt

Hotline

In-app chat,real-time engagement & self-service for your app

Oded- CEO of MDacne
Pretty good, but still lacking important features such as support agents profile pictures.
Kesava Mandiga- Curious cat. Writer. Explorer.
Made by the folks at Freshdesk, Hotline is a real-time in-app customer engagement service for mobile. It offers integrations with major support desk CRMs too.
Siftery
An interesting use was that certain kinds of businesses like games and content apps offer FAQ support for almost all users but in-app messaging support only to those users who are spending money in their app
16 Alternatives to Hotline
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