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Intercom

Communicate personally with every single customer.

Alex Potrivaev- Product Designer and Entrepreneur
If you folks are just starting up, I'd recommend you to sign up for Intercom's early stage program: https://www.intercom.com/early-s... It's a flat rate of $49 for up to a year.
Basil Abbas- Founder and CTO, https://clockit.io
I would highly recommend Intercom. They are a little pricy though!
Juan Manuel Garrido- Founder, EGA Futura
Intercom too.
16 Alternatives to Intercom

Driftt

Customer communication app for product marketers

Ben Lang- Spoke
Been seeing Drift on more and more sites recently. Very similar to Intercom. Sleak product.
Kyle Hess- Fintech Product Manager
I used Driftt for a little bit. I liked that they were focused on just this chatting (whereas Intercom has lots of products), had a low cost "entry level" plan, and had nice slack / iOS app integrations. Good experience overall... and it seems like they're coming out with more cool stuff.
Kunal Bhatia- Co-founder & Design Lead @SlidesUp
I'm a fan of Intercom, all their products, and writing. However, I'm now convinced that if you want to focus on just sales, and especially if you are just starting out, Driftt may be better for you. They help you get qualified leads, direct the chat to the right person on your team with a bot, and schedule appointments to discuss further.
9 Alternatives to Driftt

Hotline

In-app chat,real-time engagement & self-service for your app

Kesava Mandiga- Curious cat. Writer. Explorer.
Made by the folks at Freshdesk, Hotline is a real-time in-app customer engagement service for mobile. It offers integrations with major support desk CRMs too.
Oded- CEO of MDacne
Pretty good, but still lacking important features such as support agents profile pictures.
Siftery
An interesting use was that certain kinds of businesses like games and content apps offer FAQ support for almost all users but in-app messaging support only to those users who are spending money in their app
11 Alternatives to Hotline
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