Alternative products to Answer Bot by Zendesk

Answer Bot by Zendesk

Machine learning designed for customer service

Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.

6 alternative and related products to Answer Bot by Zendesk

Operator by Intercom is a customer service chatbot that handles simple tasks so you can focus on things only humans can do.

TechRepublic
You've probably seen one of Intercom's products before when clicking on the seemingly smiling customer help button displayed in the corner of many software company web pages. The company recently launched Operator, which brings a "bot with manners" into customer support conversations. It's part of Intercom's suite of software that helps businesses respond, e… See more
Inside Intercom
At Intercom we have always been very opinionated about bots and what they can and can't do. Today we're launching our very own bot, Operator. Operator is a simple, smart bot that augments many of the tasks you do today with Intercom. By taking over the mundane work (e.g.
CNBC
Josh Edelson | Getty Images The technology industry is infatuated with automated software programs powered by artificial intelligence. Alphabet's YouTube is using bots to recommend music videos, Amazon's are recommending online purchases and Facebook's are making it easier for businesses to communicate with users of its Messenger app.
6 Alternatives to Operator by Intercom

Faqbot 2.0

Chatbot for FAQ, sales and lead generation automation 🤖

We turn your FAQ page into a chatbot in minutes. Build your own chatbot with custom conversation flow for customer support, sales or lead generation purposes.

Medium
FAQ automation is about automating FAQ online. Faqbot take existing FAQ content and transform it into a chatbot. Companies copy and paste the url of their FAQ page into our system. We transform this into a chatbot. A FAQ database is created and a machine learning engine is added.
Tech.eu
French teenager Mathis André had been tinkering around building websites when he dropped out of school at the age of 16 before eventually becoming interested in bots, the software which has exhibited a lot of promise in areas like customer service and e-commerce.
5 Alternatives to Faqbot 2.0

ScopeAI

Extract insights from customer conversations using AI

TechCrunch
If you're running a company with a lot of customers, it can take time to sort through all that feedback. A startup called ScopeAI is working to make that process a lot easier.
Forbes
When you're first starting a business, one of the most challenging aspects of building a product is trying to sort through relevant customer feedback . In order to build a product people want, it's essential to integrate information given by people who are using it.
3 Alternatives to ScopeAI

Smooch for Bots

Instantly deploy your bots wherever users are

Smooch for Bots enables bot companies to instantly deploy their bots wherever users are. Whether that’s on the most popular chat apps, mobile apps and web messengers or SMS.

Smooch Blog | The Place to Learn All About Messaging and Conversational Experiences
Global leaders in messaging, bots and conversational interfaces descended on Tel Aviv today for the third annual Chatbot Summit. IBM, Google, Oracle, LivePerson, Genesys, SAP, Amdocs, HP, Lenovo, Vonage, Deutsche Telekom and over 1,000 participants came together to share, discuss and debate the future of conversational computing. Our Co-Founder
6 Alternatives to Smooch for Bots
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