Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. Itโs designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.
Learn moreWe turn your FAQ page into a chatbot in minutes. Build your own chatbot with custom conversation flow for customer support, sales or lead generation purposes.
Learn more- Joonbot is a no-code & easy-to-use conversation maker built for marketers and founders, helping them increase their website conversion rate.Create custom conversational interfaces in minutes that hold hundred of conversations at the same time.Learn more
Alterra Answers is an AI-powered app for Zendesk that instantly resolves support tickets by finding the right answers in Zendesk Guide.
It helps companies to reduce support costs and improve customer satisfaction thanks to shorter time to resolution.
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- An integration that lets Tars chatbots seamlessly hand conversations off to a human agent in Zendesk.Using this integration:๐Tars users can add live chat to their chatbots๐Zendesk users can automate up to 70% of their customer conversationsLearn more
- The missing part of Slack: a chatbot that will respond to questions automatically using information from the channel history.Set it up in 3 simple steps:- Add @onebar to your #helpdesk channel- Run the AI-powered scan- Approve relevant FAQs- Done!Learn more
QnA Maker is a tool from Microsoft that allows you to quickly build and train Q&A bots based off of webpages or documents.
Learn more- ChatGen is a hybrid chatbot platform that engages your visitors, captures leads, gets demos 24/7 & improve sales efficacy.Validate your chatbot workflows and verify ROI quick.Learn more
- Zuzuโs Gmail Add-On brings the knowledge to you. When you get an email from a customer, the Zuzu side panel will give you content recommendations based on customer questions.Learn more