Alternative products to Alterra Answer Bot

4 alternative and related products to Alterra Answer Bot

Alterra Answer Bot
Intelligent answer bot for customer service automation

Alterra Answer Bot is a question-answering bot for customer service automation.

It can instantly resolve about 20% of support tickets by finding the right answers in the company’s knowledge base.

It helps companies reduce support costs and improve customer satisfaction thanks to shorter time to resolution.

4 Alternatives to Alterra Answer Bot

On average, Answer Bot instantly resolves 29% of your customers’ most common questions and reduces your customer response time by 44%. Your sales and support teams will be more efficient, and your customers’ more satisfied.

Around the web
Inside Intercom
Main illustration: Olenka Malarecka and Tim Gilligan Today we're launching Answer Bot, an intelligent bot that automatically and instantly resolves your customers' most common questions. It's a simple proposition: when customers ask a question in the Intercom Messenger, Answer Bot uses machine-learning to recognize the query and deliver the exact answer righ… See more
Forbes
In the fall of 2016 - before startups started adding artificial intelligence to every pitch, and before Bitcoin triggered a speculative frenzy and inspired a host of cryptocurrency entrepreneurs - chatbots were supposed to be the next big thing. Facebook had just announced Messenger, its chat platform that was supposed to transform how we worked and shopped.
6 Alternatives to Answer Bot by Intercom

Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.

Around the web
TECHSEEN
Author Techseen Bureau Customer service software company, Zendesk, has introduced a smart Knowledge Base solution that captures the collective knowledge of an organization and combines it with machine learning technology to deliver a better customer experience. According to the company, Zendesk Guide will help customer service agents to resolve inquiries wit… See more
Zendesk
Customers should be able to choose the path of least resistance, the one that gets them from point A to B the fastest. This means being able to solve a problem quickly and ideally all on their own. Forrester found that 76 percent of customers prefer to find their own answers as opposed to speaking with a support agent.
15 Alternatives to Answer Bot by Zendesk

Chatbot for FAQ, sales and lead generation automation 🤖

We turn your FAQ page into a chatbot in minutes. Build your own chatbot with custom conversation flow for customer support, sales or lead generation purposes.

Around the web
Medium
FAQ automation is about automating FAQ online. Faqbot take existing FAQ content and transform it into a chatbot. Companies copy and paste the url of their FAQ page into our system. We transform this into a chatbot. A FAQ database is created and a machine learning engine is added.
Tech.eu
French teenager Mathis André had been tinkering around building websites when he dropped out of school at the age of 16 before eventually becoming interested in bots, the software which has exhibited a lot of promise in areas like customer service and e-commerce.
15 Alternatives to Faqbot 2.0
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