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Des Traynor

#28910

@destraynor

Co-founder Intercomintercom.com

568Following 6,784Followers

26 Made

Intercom on Starting Up
A book about growing a startup
Books
26
Intercom on Customer Support - 2nd edition
Tips on how to scale great customer support
Books
1
Inside Intercom – State of product in 2017
What last year's trends mean for product builders today
SaaS+ 3
0
Intercom Educate
What a knowledge base should be–personal and intelligent
Tech+ 3
48
>
Inside Intercom – Jared Spool on UX Design
Talking the UX Tipping Point and improving UX design craft
User Experience
0
>
Inside Intercom – Darragh Curran on scaling engineering
Intercom's VP of Engineering shares his lessons learned
SaaS+ 1
0
Intercom on Onboarding
Convert today’s signups into tomorrow's successful users
Books
11
>
Inside Intercom – Michael Pryor, CEO at Trello
How to build and scale a mass-market software product
Productivity
0
>
Inside Intercom – Matt Hodges on Product Marketing
Intercom's first marketer talks product marketing in SaaS
SaaS+ 1
0
>
Inside Intercom – Jason Fried, CEO, Basecamp
Jason talks product strategy and modern workplace culture
SaaS+ 1
1
>
Inside Intercom – Poornima Vijayshanker, Founder, Femgineer
How tech talent can grow their careers & build their startup
Software Engineering
0
Intercom Conversations
View, manage, and respond to customer conversations
Tech+ 2
10
>
Inside Intercom – Bob Moesta on Jobs-to-be-Done
How to uncover the jobs your product is hired for
SaaS
0
Intercom on Jobs-to-be-Done
Intercom's best writings on JTBD & product building
Books+ 1
1
>
Inside Intercom – Andy Budd, Co-Founder and CEO, Clearleft
Designer Andy Budd on UX's evolving role in startups
SaaS+ 1
0
>
Inside Intercom – Sarah Hatter, Founder & CEO, CoSupport
A deep dive on why customer support is crucial in startups
0
>
TWiSTartups - E624: Thinking through the funnel with Des Traynor of Intercom
Des Traynor gives tips on acquiring and retaining customers
1
>
Inside Intercom - Paul Adams
Intercom's VP of product on building awesome products
2
Intercom on Customer Engagement
Engaging your customers in a meaningful way
Books
4
>
Intercom Podcast - Tony Ulwick on Jobs-to-be-Done
How to identify Jobs-to-be-Done & unmet needs in a customer
2
Intercom on Customer Support
Behind every great product is a great support team
Books
5
>
Inside Intercom - Margaret Stewart, Director of Product Design at Facebook
Talking about product design at massive scale
3
The Inside Intercom Podcast
Conversations with startup practitioners
Tech+ 4
5
Intercom on Customer Engagement Book
The right messages, to the right people, at the right time
Tech+ 1
21
Intercom Acquire
Talk to visitors on your website–it's live chat, reinvented
Tech+ 2
25
Intercom Book
Intercom's book on product management
Books+ 2
26