What do people think of Hotjar?
The community submitted 144 reviews to tell
us what they like about Hotjar, what Hotjar can do better, and
more.
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4.9/5All time (33 reviews)
4.8/5
Recently (4 reviews)144 Reviews
Hotjar is great for getting user feedback, whether it be by creating surveys, asking them to rate your page, or using recordings to get "silent" feedback. Moreover, you can brand their tools to make them go with the rest of your website. However, since they limited usage on the free plan, I use Hotjar less.
New pricing models splits their core features into two parts, meaning they can charge more for the same service. All features work well, but this commodification of a previously unified service is disingenuous.
Great tool to understand how users interact with your website!
This is the easiest-to-use heatmap I've ever encountered. It's not complicated for users at all.
Great product! Great features and support team!
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