What do people think of Firstbase.io?
The community submitted 19 reviews to tell
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2.6/5All time (19 reviews)
1/5
Recently (0 reviews)19 Reviews
Amazing service! Perfect support team! I Recomend!
The zero support they offer, taking weeks or longer to respond to inquiries, makes me wonder if this is a scam. I'm already using it, but regretting my choice.
I’ve been waiting for over 20 days to incorporate a company. Their support team doesn’t respond or provide an update, and there’s no way to reach someone on a call.
I choose Firstbase to support another startup, and they are making me regret my decision.
Simple - straight to the point and more importantly fast. We we're able to incorporate 2 LLCs in the same day without any issue.
I've had a terrible experience. The app is slow, and I contently need to reenter information. They're more concerned with selling me add-ons than providing the original service I paid for. Overall, very disappointed and would not use them again.
My experience with firstbase has been terrible. I've incorporated my business through them, and while they promise company formation within 2 to 7 business days for C-Corps... the company did actually incorporate within that time (checked on the Delaware website). However, it might be that they're so overloaded that on my user dashboard it still shows "pending" (It's been 20 business days and counting..). Support is very weak, only available through email, and takes ~3 business days to get a reply (not actual answers... "your certificate if incorporation might have been mailed to you, we do not have tracking".
I'm afraid I'll miss my 83b election window since the company has already been incorporated but I don't have any of the post incorporation docs to fill the information - they are also supposed to share this pre-filled form for me, but haven't.
Overall, I heard there are other solutions like Clerky or Stripe Atlas that have a better track record. I deeply regret having chosen FirstBase just because they look like another cool YC startup.
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