The fastest and easiest way to gather actionable customer, product, and employee feedback

Collect and analyze survey feedback with Delighted, the self-serve experience management platform of choice for the world’s top brands. Get set up in minutes, no technical knowledge required.

Allbirds
Instacart
Google
Opentable
TedX
Affirm
PayPal
Doordash

Our customers don’t just send surveys. They manage experiences

Customers use Delighted to make an outsized impact in record time with minimal resources. Here’s how:

Ask

Create customer and employee surveys in seconds. Our intuitive surveying platform bakes in all the best practices, including the most effective questions to ask.

Analyze

Understand your survey results at a glance with built-in dashboards and reports. Drill a level deeper by tagging and segmenting your feedback for actionable insights.

Act

Reduce churn and fuel growth by routing feedback directly to the people who can take action. Use email digests, two-click integrations, and more.

Seamlessly integrate

Discuss feedback in Slack, trigger surveys from Stripe, sync feedback to Salesforce, store all your feedback in your data warehouse, and more.

Start collecting feedback from customers and employees today

Built by people who care deeply about customer experience

Created and run by a team who believes that great experiences are first and foremost.

Have a question? We want to help. We answer all our email as fast as humanly possible.

It’s your data, we are only stewards of it. Export it all, anytime you want, with a single click.

We do everything in our power to ensure your account and data are secure.