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    Research tools
Research tools
Tools relevant for service design research
  • Analytics, Live Chat and Marketing Automation platform for your business. Behind the scenes of GoSquared.
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  • Bringing the world's ideas to life. Started as a side-project in 2013, we're now home to nearly 2 million individuals and teams around the world who use Marvel to make ideas a reality.
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  • Cassette is the best way for designers to record & share user interviews. With almost no overhead, you can record, transcribe, and bookmark key moments in user interviews – and share it all with your team.
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    Cassette
  • Mailchimp has email marketing, automations, ads, landing pages, CRM tools, and more to grow your business on your terms. Get the word out with email, social ads, and make your life easier with automation. It's easy, and you can start for free.
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    Mailchimp
  • LINER is Asia’s first AI Agent that helps users accomplish more with less time and effort “AI Workspace”, known as the autonomous agent, performs various and complex tasks requested by users using LLM-based AI, differentiated by LINER’s highlighter database. More than 94% of LINER's users are from outside Korea & more than 100 countries. We are reducing our customer’s research time from hundreds of minutes to tens of seconds every day with our product.
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    Liner
  • Use the side-bar to configure exactly how and where to get each piece of information. Have at least one column with some ‘anchor’ data that you already have. This is the data that will seed everything else on the sheet. Each cell will be sent to a different worker to be filled.
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    Magic Spreadsheet
  • Tetra is an AI notetaker for phone calls, so you can focus on your conversation and keep your team in sync. Tetra dials into your calls and automatically takes notes for you, so you can focus on the conversation now and remember everything later.
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    Tetra
  • The five second test is a simple usability test to optimize the clarity of your designs and improve conversion rates by measuring people's first impressions.
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    Five Second Test
  • Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.
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    Google
  • CompanyMood empowers companies and teams to benefit from continuous #feedback to increase employee engagement and retention.
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    CompanyMood
  • Great user experiences come from great user research. Test, benchmark and make evidence-based design decisions, with Optimal Workshop’s user research platform.
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    Optimal Workshop
  • LiquidText revolutionizes reading, analyzing, and annotating documents, and saves you time. - "Most innovative iPad app of the year" Apple - "All you need for deep research" MacWorld
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  • Batch is building a new kind of marketing automation platform to empower brands & start-ups with analytics, communication and automation tools enabling them to communicate better with their mobile customers. Better communication. Increased satisfaction...
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    Batch
  • hem by Fab
  • Getfeedback
  • Narrative
  • Thoughtly
  • Seeker
  • Survicate is a robust yet simple-to-use survey tool, ideal for gathering continuous feedback across various channels like email, web, in-product, and mobile apps. This flexible and fully customizable survey software is a must-have for any business looking to collect customer feedback effortlessly.
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    Survicate